Inside Sales Specialist

Illinois Tool Works Inc. (NYSE: ITW) is a global Fortune 200 diversified manufacturing company that delivers specialized expertise, innovative thinking, and value-added products to meet critical customer needs in a variety of industries. ITW, with approximately 14.1 billion dollars in global revenues, operates 7 major segments with businesses in 57 countries that employ approximately 45,000 women and men. These talented individuals, many of whom have specialized engineering or scientific expertise, contribute to our global leadership in innovation. We are proud of our broad portfolio of more than 16,000 active patents.

ITW Deltar Fasteners is a large division within the Automotive Segment and serves all the major OEMs and their tier suppliers with plastic fasteners. Locations include Frankfort, IL; Chippewa Falls, WI and our Commercial Sales and Engineering in Troy, MI.

The division drives profitability by leveraging its innovative solutions and application engineering. In addition to ITW's industry-leading research and development capabilities, ITW Deltar Fasteners enhances our customers' competitive advantage by

• Maintaining advanced engineering and manufacturing facilities in NA.

• Exchanging product, process, and benchmarking information with sister units worldwide.

• Continually improving processes, materials and designs to ensure every product exceeds customer specifications while providing unparalleled value.

The Inside Sales Specialist supports sales of products and services in cooperation with assigned Account Managers to generate growth. May directly handle sales opportunities with existing customers and prospects. Participates in both individual and team selling with Account Managers. Works closely cross-functionally with Account Managers, Sales Coordinators, accounts receivable, and other sales support resources, as needed, to effectively manage customer relationships, pursue selling opportunities and assist in closing business opportunities.

• Support the Sales Manager and Account Managers in establishing the goals for customers

• Nurtures customer relationships that provide insight and a landscape where ITW has a competitive advantage through our "cradle to grave" relationships.

• Assists the Account Managers with customer interface/visits, proposals, quoting business, follow-up, presentations, and negotiations.

• Partners with Account Managers for entering quotes and opportunities into the CRM system

• Prepares quotes (cost breakdowns), enters in the customer portal, and provides follow up on quotes and purchase orders with customers

• Assists in researching historical data and carryover opportunities.

• Organizes own work routine with the guidance provided by sales leadership.

• Works with the account managers and sales coordinators to provide forecast data changes.

• Tracks and shares information on wins and losses

• Participates in sales meetings to obtain information on sales objectives, promotional actions, new products, improvement ideas, etc.

• Participates in sales, product and systems training, marketing campaigns, special projects and applies this knowledge in efforts to increase business.

• Manages "day to day" customer requests, forms, surveys, etc.

• Manages pre-production program management activities.

• Leads GPS $/car coordination and support (current / historical vehicle read across)