Inside Sales & Sales Operations Support

About the role

Account Support Representatives communicate with clients regarding open and pending projects to track project timelines and support delivery of products and services to client specifications. ASR's will interface regularly with client project and implementation teams, and vendors regarding open requests, open quotes, escalated orders, and at-risk projects. This is an office-based position.

Salary range: $60K - $65K USD

What you'll be doing

• Enter and track opportunities, quotes, and orders in Salesforce.com and SAP.

• Facilitating processes between Computacenter and vendors to ensure scheduled deliveries to customer sites.

• Managing and coordinating execution of all open requests, open quotes, open purchase orders, escalated orders, and at-risk projects.

• Creating and maintaining accurate team forecasts.

• Streamlining processes and ensure workflow integrity.

• Creating and maintaining a database of historical deals, pricing, and technology preferences across Computacenter customer base.

• Assisting with administrative projects as necessary.

What you have

• Bachelor's degree or equivalent experience

• 1-2 years inside sales and customer service experience

• Salesforce and SAP experience

• Microsoft Suite experience

• Strong problem-solving and analytical skills

• Legally eligible to work in the United States

What you can expect

There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.

About us

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.