UPG Enterprises, LLC Twinsburg , OH 44087
Posted 1 week ago
Contractors Steel Company powered by UPG is seeking an Inside Sales Representative to join our dynamic team!
Successful candidates will have worked in the steel industry and have a solid level of experience with the types of specialized products and services produced by steel service centers. We are looking for a detail-oriented candidate that is eager to learn and grow in this fast-paced environment. We strive to build strong relationships with our customers by providing a high level of service, value-add opportunities, and professionalism in all interactions, allowing us to become a valued member of their supply chain and production teams.
Primary Duties and Responsibilities
Capture customer job specifications and accurately maintain updates within the Company's ERP
Enter customer orders, providing relevant information to internal and external parties
Oversee and ensure successful fulfillment of orders, working closely with finance, production and logistics teams
Monitor inventory levels at each location and reserve inventory as needed for customers
Interact directly with customers to provide status updates and fulfill service needs
Maintain product knowledge and understanding of customer needs/requirements
Actively retrieve purchase orders from customer portals
Provide a full suite of support to the outside sales team through report generation, fulfilling data requests, coordination of proposal requests and purchase orders
Manage all customer claims up to and including claims resolution
Monitor shipments to ensure on time delivery and communicate any changes or delays to the customer
Maintain accurate customer profile information
Prepare customs paperwork for out of country shipments
Position Requirements
Bachelor's Degree, preferably in Business, Communications or Marketing
Sales experience required
Familiarity with Steel Industry, preferred
Excellent interpersonal skills, team player and results orientated
Ability to manage own time effectively and to work autonomously
Highly organized and accountable for own actions
Can communicate effectively across all channels and build relationships easily
Previous experience using ERP/CRM software - i.e., Steel Plus preferred
Proficient MS office suite skills
Founded in 2014 by two successful entrepreneurs, UPG Enterprises LLC is a high growth, privately held operator of world-class diversified industrial businesses. Our family of companies has been built from more than 15 acquisitions in the metals, manufacturing, distribution, and logistics segments. Approaching $1.5B in annual revenue, the UPG portfolio of companies operates more than 3 million square feet of manufacturing space, a fleet of 200+ trucks, and over 21 production facilities across the U.S., Canada, and Mexico. We take a long-term approach to business and pride ourselves on having a lasting foundation built upon a strong culture, mutual respect, excellent teams, and an innovative entrepreneurial spirit.
Diversity & Inclusion Statement
UPG Enterprises LLC and its Affiliates is an equal opportunity employer committed to a diverse and inclusive workforce.
UPG Enterprises, LLC