Triple-S Steel Holdings, Inc. Theodor , AL 35020
Posted 2 months ago
Overview
About the Position
We are seeking a motivated Inside Sales representative to join our business. This job entails selling and/or introducing the company to both new and established clients. Quoting customers and taking orders from customers. Duties involve entering, tracking and following up on orders. During the order execution process inside sales people coordinate between operations and the outside sales people to meet or exceed customer expectations. Most important is build relationship with current and prospective customers.
About Us
Arbor/Metals Inc., a sister company of Triple-S Steel, provides the highest quality Stainless Steel, Aluminum, Nickel Alloys, Titanium, Copper-Nickel, or other specialty metals in stock sizes or processed to your specifications using our in-house equipment. Most of our processing, such as sawing, shearing and computer-controlled burning of circles, rings or custom shapes is performed by our highly experienced operators. Our commitment to customer service makes Arbor/Metals Inc. an unmatched provider of processed parts.
A Few Reasons Why You Might Love Us
Our values: Love of God, Love of Family, Love of Others, Love of Country, Work Hard, Speak the Truth, Show Grace, Be Grateful, Give Back
You get the benefits of being part of a 1700+ employees and growing company, with a family-oriented business culture.
We offer great benefits: Maternity/Paternity Leave, Educational Reimbursement program, Health, Dental, Vision, HAS/FSA, 401(k), quarterly profit sharing, and bonuses.
You will have job security. We pride ourselves for providing stability and even growth during tough economic times.
We have been in business for 60+ years and continue growing. We currently have 50+ locations across the United States. In the last 3 years, we have acquired 15+ new locations.
Benefits Offered
Medical, dental, and vision insurance; dependents and domestic partners eligible
401(k) up to 4% matching
Tuition reimbursement
Bonus and profit-sharing eligibility
Paid maternity and paternity leave
Company paid life insurance
Voluntary life insurance
Employee Assistance Programs
Paid time off
Paid holiday
Work Location: 8639 Bellingrath Road Theodore, Al
Responsibilities
Source material and create both stock and non-stock purchases
Maintain pipe, flange, and fittings inventory at acceptable turnover rate
Attending sales group meetings
Capturing of accurate and complete information in customer relationship management
Quoting and handling order execution from acceptance to completion
Coordinating between customer and traffic dispatcher to insure on-time delivery of material
Communicating with customers in regards to current relative market information and capturing relative feedback
Obtain and provide feedback on Competitor pricing/equipment to Management
Establish creditable relationships with new customers and maintain ongoing relationships with existing customer base
Manage a database of potential customers and contact them on a regular base for new opportunities
Team with Outside Sales Rep to build a pipeline of opportunities and close sales
Make Outbound Sales calls to prospect new customers provided by OSR/Mgt.
Note suggestions or complaints and communicate to the Quality/Operations group
Utilize CRM Software to keep track of important customer 'touches'
Support the Quality System of the Company
Qualifications
Education & Experience:
Previous interaction and experience working with customers, preferably within the steel industry
Minimum 3 years of experience in customer service, preferably in the Metals industry
Proficient level of computer skills in typing, number key, Word, Excel and Outlook.
Able to work in a team environment.
Exceptional communication skills.
Problem solving and creative thinking.
Triple-S Steel Holdings, Inc.