Inside Sales Representative

Steris Corporation Mentor , OH 44060

Posted 2 months ago

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

The Inside Sales Representative sells STERIS Endoscopy products and drives business in Healthcare facilities within the United States. They focus on customers who do not have a face to face relationship with an outside Sales Specialist. They support and work together with the outside Sales Specialists to generate new business and retain existing business. This position is part of the sales revenue channel for STERIS Endoscopy. The primary responsibility is selling STERIS Endoscopy Products, providing solutions and building relationships with Customers within a defined territory or region via phone or email. This role provides an opportunity for a career path to an outside Product (Sales) Specialist role.

What You Will Do

  • Achieves revenue and gross margin objectives. Maintains a minimum of 85% of plan YTD.

  • Establishes routine call patterns for contacting existing and prospective Customers by telephone and other means to create relationships and generate sales.

  • Provide Customers early notification of new products and product enhancements coming into the market.

  • Present clinical application and benefits of products.

  • Effectively manage sales calls and objections.

  • Execute on pre and post sales activities to support and accelerate the sales process, including:

  • Generating price quotes and approvals

  • Entering sample orders

  • Scheduling product in-services for outside sales team

  • Providing customers with product information

  • Filling out value analysis committee (VAC) information

  • Following orders through Purchasing Department

  • Responsible for product trials and sampling, however, may need to work in conjunction with field product Specialist to schedule product trials/in-servicing.

  • Prepares quotations for Customers that are consistent with all established pricing guidelines.

  • Assures Pricing/Margin offerings to customers are consistently within the guidelines established, while assuring our pricing integrity within our GPO and IDN groups

  • Drives compliance with IDN/GPO contracts by contacting smaller centers within the system to set up product trials and share contract pricing.

  • Participates in conference calls with the National Accounts department to assist in establishing contracts.

  • Responsible for working with the Product Specialist to renew expiring blanket/standing orders with the expectation to add additional products to the orders at the time of renewal.

  • Probes to fully uncover and understand customer needs, objectives and goals and effectively matches our products and services to assist in solving customer issues.

  • Coordinate with outside sales team to approach business in the most efficient way.

  • Analyze business to find best sales opportunities aligned with sales and marketing objectives, and plan strategy and activities accordingly.

  • Develop creative solutions to close business.

  • Monitor sales performance and adjust strategy accordingly.

  • Follow up on leads generated by marketing programs and e-marketing campaigns.

  • Follow up on product inquiries that come through the STERIS Endoscopy website.

  • Promote utilization of products.

  • Documents all activities in Sugar (Customer Relationship Management) database. Accesses, updates, and maintains customer computer database and record keeping systems for individual accounts.

  • Utilize Sugar CRM, Strategy Reports, and Sales Reports to appropriately target and manage business and profile customers.

  • Collaborate with Customer Service and communicates with internal departments to resolve:

  • Pricing inquiries and discrepancies

  • Sales orders on credit hold or pricing hold

  • Represent the department by participating on cross functional teams as needed.

  • Responsibility includes staying up to date on emerging trends affecting Hospitals, Ambulatory Surgical Centers, GI Facilities and Critical Access Hospitals with Sales and Marketing leaders to ensure that STERIS Endoscopy's response is out in front of competitor's responses.

  • Consistently acts in a manner that meets or exceeds customer expectations while considering the reasonableness of request and fairness to STERIS Endoscopy.

  • Establishes and maintains ongoing relationships and communicates competitor and industry updates to the Sales leadership team, the field and corporate support departments such as Marketing, Clinical, Contracting, etc.

  • Serves as the customer liaison within STERIS Endoscopy to resolve customer issues or concerns that may be voiced during a sales call.

  • Participates in Regional meetings, conference calls, and supporting activities.

  • Represents STERIS Endoscopy at local SGNA tradeshows and if needed will travel to accounts within their region to provide product in-service, customer support, etc.

  • Participates in training as required.

What You Need to be Successful

  • Bachelor's Degree required

  • Minimum of 2 years' experience in Outside Sales, Customer Service or Inside Sales (waived for internal candidates)

  • Outlook, Excel, Word, PowerPoint - Office based programs

  • Strong decision-making skills; understands how decisions impact the Customer and the Company

  • Strong analytic skills (data gathering, analysis, and recommendation development)

  • Must demonstrate a high level of professionalism and integrity

  • Excellent communication skills - written, verbal and presentation

  • Ability to handle multiple demands from many people and prioritize effectively

  • Ability to maintain composure under pressure

#LI-KW1

Offering You in Return

The opportunity to join a company that will invest in you for the long-term. STERIS couldn't be where it is today without our incredible people. That's why we share in our success together by rewarding you for your hard work. Hiring people who are in it for the long run with STERIS is our ultimate goal. We do this by providing competitive salaries, healthcare benefits, tuition assistance, paid-time off, holidays, matching 401(k), annual merit, and incentive plans. Join us and help write our next chapter.

STERIS is a $3B, publicly traded (NYSE: STE) organization with approximately 12,000 associates worldwide and operates in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Outside Sales Representative

Spectrum

Posted 2 weeks ago

VIEW JOBS 11/12/2020 12:00:00 AM 2021-02-10T00:00 At A Glance * Full-time territory sales role ideal for sales pros and individuals looking to launch their Sales career who appreciate flexibility, with career advancement opportunities and unlimited commission. * A role that is ideal for goal-oriented professionals who thrive on meeting new people, selling our essential services, and being on the move. * Benefits include paid comprehensive training, excellent health benefits, paid time off, free Spectrum services, education assistance, and more. * Get Up To Speed Through virtual classroom training and face-to-face sessions, our hands-on training philosophy partners you with established pros to learn the sales skills needed to close the deals in no time. Throughout your career at Spectrum, you will always have the continuing support and encouragement of your fellow Outside Sales Rep peers, Sales Managers, and company leadership. You Have Unlimited Potential As a part of our Outside Sales team, the potential for earning is limitless. Right now, in addition to unlimited commission and a competitive salary, we're offering an additional $2,500 training bonus for new Outside Sales Representatives. We'll Have Your Back At Spectrum, training and team building are our priorities. We want you to succeed in territory sales, so we offer support such as: * Peer mentoring and regular group huddles * Ongoing cutting edge training * Solid leads to give you a strong start Keep Moving Forward As a motivated and dedicated member of the Spectrum Outside Sales team, you will have the opportunity to enhance your sales skills and advance in your career. Many of our Sales Managers started as Representatives themselves, and what they learned on the job allowed them to become our talented leaders of today. You will have the benefit of this leadership to keep you career moving forward. Your Neighborhood, Your Open-Air Office Learn about your community while selling advanced TV, high-speed Internet, mobile and voice technologies, matching your neighbors with the customized services that best fit their needs and lifestyles. Here's What You Need to Get Started The minimum requirements for Outside Sales Representatives are: * Willingness to work flexible hours, including evenings * Valid driver's license, car insurance, a satisfactory driving record, and use of a reliable personal vehicle * Motivation to sell door-to-door in residential areas * Ability to work outdoors in all adverse weather conditions * Engaging interpersonal skills Spectrum Mentor OH

Inside Sales Representative

Steris Corporation