Inside Sales Representative

Stax Orlando , FL 32801

Posted 2 weeks ago

Stax by Fattmerchant

Were more than a Technology Payments Company. Were a People Company.

From simplified, flat-rate payment technology to a full line of innovative business tools, there are so many ways to make a difference with Stax. With a team of talented and inspiring people who are as diverse as the solutions we offer, Stax is a home for innovators, collaborators, and mission drivers to come together and make a meaningful impact on the businesses we serve.

Since 2014, Stax has been shaping the future for thousands of businesses with solutions and technology that supports their journey to growth. It is our belief that every business deserves the ability to focus on what matters most to them.

Why Youll Love Stax by Fattmerchant:

As a familial and highly spirited place to work, the Stax team makes every moment memorable - for our team, our customers, our partners, and our community. From an imaginative drive to endless curiosity and the courage to do things differently, at Stax we make things happen together and are driven by our core values!

Create Joy

We are united by the desire to give and a deep understanding of what truly matters in life. Reliability and trust support our capacity to do what we love with a ready smile.

Get It Done

We hone in on what matters to businesses. We cheer and challenge, pushing each other to take one more step. Then another. We dont stop. We just roll up our sleeves and grind.

One Team

We communicate with vulnerability and an open heart. We inspire each other as we work towards a common purpose and goal. We spark joy and happiness across our team members and our customers

Were proud to be recognized for our excellence in technology, work environment, and entrepreneurial spirit, with such honors as Best Fintech to Work For from PaymentSource; Coolest Office Space from Orlando Business Journal; and one of Entrepreneur Magazines Top Company Cultures. Not to mention countless acknowledgements in technology, innovation, and leadership from publications across the industry!

*As part of our interview process, we will be using a video interviewing platform, Spark Hire. The video interviewing platform will allow our hiring team and candidates to connect more quickly without the pressure of synchronizing calendars for our initial phase of candidate assessments. Our goal with the video interviewing portion of our hiring process is to learn more about your personality and previous work experience.

What Youll Do:

Job Summary

As a Stax by Fattmerchant Payment Consultant, you are a critical part in fulfilling our mission to help business owners make smarter business decisions through our world-class platform, award-winning customer service, and transparent easy-to-understand pricing.

As a Payment Consultant, you are the first point of contact that every customer will engage with, and serve as experts in this industry. PCs will have a keen understanding of:

  1. Sales Strategies and Concepts in a high velocity sales environment
  2. The Stax by Fattmerchant solution and offerings...
  3. Sales Enablement Tools including CRM Platforms

Your responsibilities as a PC will include, but not be limited to, understanding general operations around the customers industry, how theyre currently processing, prescribing solutions based on Stax by Fattmerchants offerings, all while efficiently and effectively navigating through the sales process.

In return, we are committed to supporting you in your daily activities, providing you continuous and ongoing training & coaching, supplying you with the right tools & solutions to streamline your efforts, and propelling your career to the next level!

Key Responsibilities & Objectives

  • Educate, consult, and navigate customers (merchants) towards the appropriate Stax by Fattmerchant solutions, product offerings, and plans
  • Respond immediately to inbound leads and inquiries regarding Stax by Fattmerchant
  • Properly maintain follow up tasks and stay on top of all your active contacts and opportunities
  • Effectively navigate through the sales cycle from the initial discovery to close
  • Ability to source opportunities from outbound resources; have a hunter mentality
  • Keep up with industry trends, competitive landscape and specific verticals that can benefit from Stax by Fattmerchants solution
  • Collaborate with the Customer Success team and Operations team to ensure that the customer journey is positive and flawless
  • Effective organizational skills for end to end sales processes including Sales Enablement tools- i.e. CRM
  • Be a brand ambassador in the community through event presence
  • Perform other Duties as assigned


  • 2- 3 years of high velocity sales experience
  • Collaborative attitude with a focus on We and not on Me
  • Innate curiosity. Desire to learn and be coached on the industry, our products and core sales competencies
  • Highly empathetic. Be a champion of both Stax by Fattmerchant and the Business Owner
  • Strong attention to detail, work ethic, and communication skills.
  • Strong Interdepartmental Relationships. Ability to collaborate within the Sales department as well as the Operations, Marketing and support teams
  • Ability to work under pressure in fast-paced environment with aggressive company and individual growth goals
  • Proficiency in sales enablement toos, i.e. CRM
  • Effective use of Google Apps (Gmail, Google Calendar, Google Drive, Google Docs, Google Sheets)
  • Solution-oriented with the ability to think strategically and creatively in decision-making
  • Experience/Desire to contribute to the broader goals of the organization beyond your immediate job description
  • Culture Fit: someone who is positive, optimistic, ambitious, proactive, honest, charismatic, well-rounded, articulate, autonomous, innovative, and has an insatiable appetite for success and snacks.


  • Health Insurance (medical, dental, vision)
  • Competitive Base Salary + Uncapped Commission
  • 4% 401K Match
  • Conference & Continuing Education Coverage
  • Team Building Events/Opportunities
  • Downtown Parking
  • Performance & Incentive Bonuses
  • Unlimited PTO
  • Free snacks + Coffee

Stax is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.

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