Who We Are:
ADESA is a leader in the wholesale auto auction industry. Last year, we facilitated the sale of 3.2 million used vehicles.
ADESA serves customers both online and at our 75 used car auto auctions across North America. We are market makerswe provide the services that create the used vehicle marketplace. We are match makerswe bring the right buyers and sellers together.
What We Offer:
ADESA offers an environment where you can grow and advance, with opportunities across a wide range of business units and locations. We work in a service industry and embrace a "we" versus "I" culturehelp others, and they will help you. Our industry is fun, fast-paced and competitiveand filled with the best people who are passionate about what they do.
What You Offer:
The ADESA inside sales representative acts as a tactical partner to clients, building and maintaining relationships with them in order to grow both their business and ours. You'll work with independent new and used car dealers, dealer groups, commercial accounts and others.
As a trusted business partner, you'll assist outside sales reps and the general sales manager in servicing dealer relationships, developing new business and retaining existing business. You'll also educate clients on new and existing services from the company's portfolio that meet the client's individual business needs. We provide the training, technology and tools; you use your personality and perseverance to meet sales volume goals and succeed.
Responsibilities and Duties:
Responsible for impacting and achieving overall sales goals.
Contact dealers on a daily basis via telephone and internet to solicit and develop new buyer and seller business. Maintain current customers and act as liaison for outside sales representatives, consignment dealers and auction personnel. Complete a minimum number of calls daily/weekly as set by supervisor or manager.
Build strong ADESA.com customer relationships through training, education and awareness to match the customer's needs to the product offerings. Navigate and educate customers on all aspects of ADESA.com and smart phone applications.
Properly use and navigate ADESA's CRM to log calls, run reports, and view dashboards.
Monitor all local competition and recommend competitive strategies to supervisor.
Communicate with all departments to ensure proper marketing of sale inventory and maximize vehicle exposure for sale.
Perform sale day duties such as customer service, block representation and post-sale reporting.
High school diploma/GED required.
A minimum of one (1) to three (3) years of inside sales, account management and/or customer service experience preferred. Prior experience with sales and sales management tracking databases, such as Salesforce.com, with emphasis on accurate documentation is preferred.
Previous auction experience preferred. Automotive background is helpful.
Consultative selling and closing skills or the aptitude to learn these skills.
Strong computer ability with basic knowledge in Microsoft Office Suite including Word, Excel and Outlook.
Highly articulate and persuasive verbal, written communication and listening skills.
Must be qualified to operate a motor vehicle and possess a valid driver's license.
KAR Auction Services