Inside Sales Representative

RR Donnelley & Sons Grand Island , NY 14072

Posted 2 months ago

Inside Sales Representative


Grand Island, NY

  • ID: 47450
  • Full-Time/Regular

For over 150 years, RR Donnelley has helped businesses connect with audiences through the power of words and images. With our numerous complementary capabilities in creative and design services, content management, digital and print production, data analytics, supply chain management, business process outsourcing and logistics, RR Donnelley can power its more than 60,000 customers to create connected experiences with their customers.

So, what does RRD do?

Basically, RRD helps our clients communicate the message to their clients through various printed and digital media. And you could be the first step in this process.

Why would I want this role?

Do you like the sales process? This is a selling role. Do you want to get into sales and not sure where to start? This is an entry level sales role and we will train you.

What will I do every day?

In this role, you are responsible for promoting RRD and often may be the first time they learn about what we do. You also are responsible for keeping a strong relationship with those clients who already know what we do, but depend on you to help them problem solve their communication needs. All of this is done from the comfort of your office, so you must enjoy speaking on the phone or conversing via email.


  • This role is a sales "hunting" role. You will drive sales from a call center, but will build and own the customer relationship.

  • Learn the capabilities of RRD and match them with the needs of your customer; which means you'll also be learning about your clients / potential clients and their business needs. This is a great match for someone who likes to learn the business of various companies.

  • You must like to sell or want to learn to sell.

RRD is an EEO/AA including Vets and Disabled Employer

Required Skills

Here's what we want from you:

  • Excellent interpersonal and communication skills written and verbal.

  • PC skills with basic Microsoft package knowledge and SalesForce is a plus.

  • Understanding of Printing industry is a plus, because that's how RRD began

  • Good Organizational Skills

  • Understanding of Sales process or willingness to quickly learn it and love it.

  • Strong listening and persuasion skills.

  • Good attention to detail

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Inside Sales Representative

RR Donnelley & Sons