Inside Sales Representative - Roanoke Bar Division

Overview

Customer Service duties encompassing complete account management. Travel will be required to see customers along with participating in various industry events.

Responsibilities

§ Handle all customer service functions including answering phone calls and e-mails in a timely manner, entering orders accurately and proactively, following orders from entry through shipment.

§ Assist customers with their daily needs including product availability, price quotes timely and accurately.

§ Communicate daily with all outside sales representatives and work directly with all mill departments effectively and professionally.

§ Need to be able to handle strong personalities and difficult customers with professionalism.

§ This person will need to grasp many concepts including freight equalization, various pricing scenarios, and claim and credit administration

Qualifications

§ Excellent attention to detail, ability to multitask, handle high volumes under pressure in a fast-paced environment.

§ Strong computer skills

§ Organizational skills and accuracy a MUST.

§ Must be able to work in a team environment and willing to help teammates daily.

§ Occasional travel is required.

PREFERRED: Customer Service or relevant experience, 4-Year Degree and Strong Microsoft Excel skills.

Steel Dynamics Inc. is an equal opportunity employer.