Inside Sales Representative

Abilene

Inside Sales Representative

Pay: $20 - $23 Per hour

About the Company: RelaDyne, Inc. is the established leader in lubricant sales, distribution, equipment reliability services, and value-added services. Our location is currently looking for a motivated Inside Sales Representative with a strong work ethic. Please apply or share with your friends today!

Benefits:

• Free Employee Only Health Insurance

• Day Shift

• Competitive Benefits Package

• 401(k) with Company Match

• Monday - Friday

• Paid Time Off

Job Objective: To provide advanced administrative and sales related functions that ensure outstanding customer service, while working directly with and supporting outside sales associates on medium to large customer accounts.

Essential Duties and Responsibilities:

• Meet or exceed sales and profit goals established in consultation with corporate management

• Develop and maintain customer relationships

• Addresses customer requests and resolve customer complaints utilizing company tools & resources

• Enter quotations, orders and requests for credit promptly, completely and accurately

• Follow-up on bids due to expire, orders, backorders, open quotations, and outstanding PO's

• Provide accurate pricing, inventory and delivery information to customers

• Source and procure direct shipment, special, and rush order items in a cost effective and timely manner

• Works with outside sales associates to grow assigned account base and service accounts more effectively

• Maintain and update customer and associate distributor pricing

• Provide customer with information about new products, services and promotional offerings

• Communicate company policies and procedures (warranty information, deposit policy, return goods policy, etc.)

• Inform purchasing agent or shared purchasing centers of product needs and potential product shortages

• Process credits on returned and defective material

• Assist in preparation of job quotes, stock list quotations, folders, and submittals upon request

• Coordinate deliveries with the shipping manager, warehouse manager, or supplier

• Assist in CVP presentations

• Work on Equipment Loan Agreements

• Assist in building and maintaining customer target list

• Generates business by conducting sales calls (cold calling)

• Communicate openly and efficiently with other sales associates to provide them with information

• Assist in other areas of location as needed (warehouse, etc.)

Other:

• Represent the company in a professional manner at all times ensuring quality customer service

• Abide by all policies, rules, and regulations of the company including all applicable safety rules, regulations and procedures

• Support corporate programs, goals, and initiatives of the company

• Assist in conducting physical inventories

• Work overtime as needed

• In addition to the essential job functions, all associates will perform duties as requested by management.

Knowledge, Skills, and Abilities:

• Customer service skills

• Communication skills (oral and written)

• General computer skills

• Interpersonal skills

• Judgement and advanced decision-making ability

• Negotiation skills

• Organization and time management skills

• Advanced product knowledge, sales skills, and supplier knowledge

• Interpret marking reports, analyzing business groups, products, and customers

Performance Measurements:

• Operating system entry accuracy

• Sales and gross profit dollar goals

• Accuracy of shipping tickets

• Sales orders that are written up accurately

• Sales orders that are pulled and shipped accurately

• Customer feedback

• Number of credits issued due to entry errors

• Number of invoices/amount of sales by writer

• Inventory management, (specials, defectives, etc.)

• Number of new accounts

• Total sales by writer

Requirements:

• Minimum of two years of experience in inside sales or familiarity with RelaDyne products, processes, and procedures

Know Your Rights: Workplace Discrimination is Illegal - click here for more information

Equal Opportunity Employer/Disability/Veterans

RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us.