Precision Castparts Corp. (PCC) is a leading worldwide, diversified manufacturer of complex metal components and products. It serves the aerospace, power, and general industrial markets. PCC is the market leader in manufacturing large, complex structural investment castings, airfoil castings, and forged components used in jet aircraft engines and industrial gas turbines. The Company is also a leading producer of highly engineered, critical fasteners for aerospace and other general industrial markets, manufactures extruded seamless pipe, fittings, forgings, and clad products for power generation and oil & gas applications, and supplies metal alloys and other materials to the casting and forging industries. PCC is a high quality business with dominant positions in most segments of the markets in which it serves.
Headquartered in Portland, Oregon, this over 10 billion-dollar Company employs more than 29,500 people worldwide. PCC has over 160 plants and has a presence in twenty-six states in the US and in over a dozen countries. PCC is relentless in its dedication to being a high quality, low-cost and on-time producer; delivering the highest value to its customers and shareholders while continually pursuing strategic, profitable growth.
Effective early February 2016, Berkshire Hathaway, led by chairman and CEO Warren E. Buffet, acquired Precision Castparts Corp.
PCC Fasteners offers comprehensive product lines that cover virtually every aerospace fastening application. We produce fasteners, precision components, tooling, and engineered system solutions for the automotive, defense, industrial machinery, and other performance-driven markets
PCC Fasteners products' manufacturing operations are spread over four continents, forming a network of industry-leading companies, which enables our customers to utilize our experience and deep product knowledge wherever they need it. Embedded in a culture of continuous improvement, our assets and industry leadership insure that we will consistently deliver our customers the best value in the markets we serve.
Headquartered in Irvine, CA, Shur-Lok manufactures fastening systems with superior locking devices for critical requirements including engine module assembly, structural assembly, rotor blade attachment, and aircraft engine shaft and spindle applications. Operations at the Irvine location include CNC Machining, CNC Waterjet Cutting, Laser Marking, Heat Treating, NDT, and EDM.
Responds to customer's calls, and resolves order problems within assigned territory and product category, ensuring that good customer relations are maintained at all times. Completes all necessary follow-up, including documentation and coordination. Handles confidential pricing structure data and customer account data. Accuracy and consistency in quoting prices to customers is essential to protect the company's financial interests and good customer relations.
Primary Duties & Responsibilities:
Quotes customer prices for various product lines after checking database for pricing information.
Coordinates with Estimator or Inside Sales Manager for appropriate prices or to correct inconsistencies in pricing.
Investigates and resolves problems concerning manufacturing ship dates. Acts as a liaison between the company and customer to expedite orders.
Communicates clearly, courteously and professionally with customers, distributors and other business contacts.
Completes both company and customer documentation, such as P.O.'s, to ensure final order is correct.
Completes all documentation in a timely manner that meets bid close dates.
Coordinates with various departments to ensure continuity of pricing, shipping, and delivery dates.
Facilities product returns and invoice adjustment.
Processes and makes adjustments for returned goods be entering orders, credits, etc., to customer files.
Complies with all company policies and safety rules.
Required Skills and Experience:
Ability to read and interpret business related documentation
Strong written and verbal communication skills
Experience working with outside customers to find resolutions for inquiries
Proficiency in Microsoft Word and Excel
Knowledge of ERP systems and Customer Portal Applications
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office environment. The noise level in the work environment is usually quiet.
Precision Castparts Corp. is an equal opportunity employer committed to recruit, hire, train, and promote in all job categories without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or other status protected by applicable law.
Precision Castparts Corporation