Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Inside Sales Representative

Expired Job

Legrand Somerset , NJ 08873

Posted 4 months ago

Position Description

At a Glance

Legrand has an exciting opportunity for an Inside Sales Representative to join the Data Center Power & Control (DPC) Division in Somerset, NJ Under direction of the Inside Sales Manager, the Inside Sales Representative will provide assistance to assigned Regional Sales Managers and customers to complete sales orders in an assigned territory. This position will be responsible for achieving sales, profitability, and growth objectives. The Inside Sales Representative represents the entire range of company products and services.

What Will You Do?

  • Provide exceptional customer service to develop and maintain relationships with key partners/customers. Be proactive to provide information and respond to questions in a timely manner.

  • Maintain accurate customer records and sales transactions in Salesforce CRM.

  • Provide assistance to customers, answer questions, respond to customer inquiries regarding order status, ship dates and inventory availability; expedite orders, follow through on quotes, and complete sales orders.

  • Gather information to determine proper equipment evaluation needs required by the customer. Send and track equipment to customer and ensure follow-up on product evaluation by Regional Sales Manager.

  • Assist Regional Sales Manager and customers to determine what products are the best solution for the customer project based on scope and budget.

  • In conjunction with the Regional Sales Manager, assist with high level account administration for customer and resellers requests. The Inside Sales Representative may assist in negotiating contracts with customers on terms and discounts when appropriate.

  • Assist the Regional Sales Manager with high level decision making to facilitate direct sales to large customers and/or resellers.

  • Coordinate sales related activities with all members of the sales, marketing, operations and product support team.

  • Meet with key customers and decision makers on a quarterly basis to develop and maintain professional relationships.

  • Work closely DPC's Channel Management teams and channel partners to ensure customer satisfaction throughout the selling process.

  • Achieve or exceed assigned sales quotas and goals.

  • Complete required training and development objectives within the assigned time frame, stay up-to-date with new features and product launches.

  • Have a basic understanding of DPC's products and services, and is current on industry trends and practices in the datacenter market place.

  • Resolve customer complaints by investigating problems, developing solutions and making recommendations to management for resolution.

  • Display original thinking and creativity; meet challenges with resourcefulness; generate suggestions for improving work; develop innovative approaches and ideas.

  • Display willingness to make decisions; exhibit sound and accurate judgment; support and explain reasoning for decisions; include appropriate people in decision-making process; make timely decisions.

  • Perform other duties as assigned.

Qualifications

Required Skills

Education:

  • Bachelor's degree from four-year College or University with emphasis in Business, or related field; or equivalent combination of education and experience.

Experience:

  • A minimum of 5 years support sales or inside sales experience in information technology industry, data center industry experience preferred.

Skills/Knowledge/Abilities:

  • Project management skills including planning, organizing, and coordinating tasks.

  • Computer proficient with knowledge of Microsoft Office products (Word/Excel/Outlook/PowerPoint), experience with Salesforce.com preferred.

  • Effective oral and written communication skills with the ability to provide information across multiple groups in the Company including Finance, Engineering, Marketing, and Sales.

  • Strong organizational and planning skills and the ability to work independently.

  • Position will require limited travel; ideal candidate must be able to travel up to 4 times a year.

Preferred Skills

  • Problem Solving
  • Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
  • Customer Service
  • Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
  • Communications
  • Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
  • Managing Customer Focus
  • Promotes customer focus; establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs.
  • Teamwork
  • Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
  • Strategic Thinking
  • Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
  • Consultative Selling
  • Qualifies potential customers; builds rapport and establishes trust; asks questions to discover client business needs; applies product and market knowledge effectively; presents solutions that meet customer objectives; manages and documents sales process.
  • Initiative
  • Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
  • Planning/Organizing
  • Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

Company Info

About Legrand

Every single day, Legrand brings power, light and data to millions of spaces around the world. Legrand is a global, publicly-traded company listed on the Euronext (Legrand SA EPA: LR) with 36,000 employees worldwide, a market cap of $16B, revenue of more than $5 billion, with products sold in 180 countries. Legrand is listed on the Forbes Global 2000 as one of the world's best employers. For more information, visit legrand.com.

About Legrand North and Central America

Legrand North and Central America (LNCA) employs over 5,000 associates in 60 locations, working in 6 product categories (Electrical Wiring Systems, Building Control Systems, AV, Data Communications, Power Distribution and Control, and Lighting). LNCA offers comprehensive medical, dental and vision coverage. LNCA offers distinctive benefits like high employer 401K match, above-benchmark paid maternity leave, paid time off to volunteer, and an active women's network. LNCA is an employee-centered, growth company with tremendous opportunity. For more information, visit legrand.us.

About Legrand's Data Center Power and Control Division

Legrand is a leading provider in intelligent rack PDUs, KVM switches, and other data center infrastructure monitoring and management solutions. Legrand's power strategy experts have provided power solutions for labs, data centers, and telecommunications operations for 30 years


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Inside Sales Call Center Manager

Inventive Health, Inc.

Posted 6 days ago

VIEW JOBS 12/13/2018 12:00:00 AM 2019-03-13T00:00 You're driven, resourceful, and above all else - remarkably smart. You love a good challenge. You are the first to roll up your sleeves and work with relentless energy until you solve the unsolvable, beat the unbeatable and you always come out on top. Passable doesn't cut it – you've got fire in your belly to learn more, do more and be more. For you, the sweetest success is shared success and you're known for your good nature. You'll fit right in at Syneos Health where we surround ourselves with the most talented and agile professionals in the industry, but we check our egos at the door. Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Created through the merger of two industry leading companies - INC Research and inVentiv Health - we bring together more than 23,000 clinical and commercial minds to create better, smarter, faster ways to get biopharmaceutical therapies to patients. Teaming with some of the most talented professionals in the industry, you'll gain exposure and work in a dynamic environment where you'll be supported with comprehensive resources including emerging technologies, data, science and knowledge sharing. Grow your career with a global company committed to shortening the distance from lab to life. Along with demonstrated initiative, uncompromised integrity and a results-oriented mindset, the ideal candidate has: * Bachelor's Degree required * 5+ Business to Business sales experience * 2+ years of supervisory/management experience in a call center environment * Strong command/leadership skills * Effective Time Management Skills * Superior communication and presentation skills * Must be able to motivate, lead, and manage an inside sales team. * Superior coaching skills and passion for helping the ISRs improve. * Facilitate new processes, tools, trainings and cross-trainings of ISRs * Excellent communication skills – written, verbal and interpersonal * Excellent listening skills * Strong analytical skills with the ability to analyze information and target trends * Continually seeks ways to provide better customer service * Strong leadership and organizational skills with the ability to effectively coach and motivate a team to meet expectations and achieve goals * Ability to work within a team environment and maintain a positive attitude. * Demonstrated ability to establish and maintain customer, partner and internal staff relationships while motivating cross-functional teams to achieve success and assigned goals * A proven track record of sales and/or business process sales, preferably within the pharmaceutical sales domain. * Operational excellence in managing leads, creating opportunities and sales development activities that drive top of funnel. * Able to build meaningful business relationships with key partners, customers, prospects and internal colleagues * Enthusiastic and self-starting approach * Proficiency in Microsoft Office, CRM, GoToMeeting, and other sales and marketing automation tools. * Proficiency in MS Word, PowerPoint, & Excel with an emphasis on creation, design & maintenance of spreadsheets Preferred * Experience within a Pharmaceutical/Medical Call Center environment * Pharmaceutical industry background preferable * Knowledge of call center operations, Data Centers , software, and processes along with internal computer/operating systems as well as the operational day to day management of them * Formal sales training preferred Full Syneos Health Selling Solutions benefits which include: * Generous paid time off and company paid holidays * Domestic Partner Coverage for: medical, dental, vision, and voluntary life insurance * Medical – Cigna; Dental – Delta Dental; Vision - EyeMed * Company Match 401K - $0.50 per dollar up to 9% of salary * Eligible to participate in Employee Stock Purchase Plan * Flexible Spending Accounts: Health Care and Dependent Care * Company-paid Basic Term Life Insurance at 2x base salary * Optional Supplemental Term Life Insurance (100% employee paid): for employee, spouse/domestic partner, and children. * Company-paid Short and Long Term Disability * Optional Supplemental Short and Long Term Disability (100% employee paid): employee only * Employee Assistance Program * Tuition reimbursement * Referral bonuses * Dedicated training and support Make your work matter everywhere. Be a driving force in a rapidly evolving healthcare industry. Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Vets/Disabled) Along with demonstrated initiative, uncompromised integrity and a results-oriented mindset, the ideal candidate has: * Bachelor's Degree required * 5+ Business to Business sales experience * 2+ years of supervisory/management experience in a call center environment * Strong command/leadership skills * Effective Time Management Skills * Superior communication and presentation skills * Must be able to motivate, lead, and manage an inside sales team. * Superior coaching skills and passion for helping the ISRs improve. * Facilitate new processes, tools, trainings and cross-trainings of ISRs * Excellent communication skills – written, verbal and interpersonal * Excellent listening skills * Strong analytical skills with the ability to analyze information and target trends * Continually seeks ways to provide better customer service * Strong leadership and organizational skills with the ability to effectively coach and motivate a team to meet expectations and achieve goals * Ability to work within a team environment and maintain a positive attitude. * Demonstrated ability to establish and maintain customer, partner and internal staff relationships while motivating cross-functional teams to achieve success and assigned goals * A proven track record of sales and/or business process sales, preferably within the pharmaceutical sales domain. * Operational excellence in managing leads, creating opportunities and sales development activities that drive top of funnel. * Able to build meaningful business relationships with key partners, customers, prospects and internal colleagues * Enthusiastic and self-starting approach * Proficiency in Microsoft Office, CRM, GoToMeeting, and other sales and marketing automation tools. * Proficiency in MS Word, PowerPoint, & Excel with an emphasis on creation, design & maintenance of spreadsheets Preferred * Experience within a Pharmaceutical/Medical Call Center environment * Pharmaceutical industry background preferable * Knowledge of call center operations, Data Centers , software, and processes along with internal computer/operating systems as well as the operational day to day management of them * Formal sales training preferred Full Syneos Health Selling Solutions benefits which include: * Generous paid time off and company paid holidays * Domestic Partner Coverage for: medical, dental, vision, and voluntary life insurance * Medical – Cigna; Dental – Delta Dental; Vision - EyeMed * Company Match 401K - $0.50 per dollar up to 9% of salary * Eligible to participate in Employee Stock Purchase Plan * Flexible Spending Accounts: Health Care and Dependent Care * Company-paid Basic Term Life Insurance at 2x base salary * Optional Supplemental Term Life Insurance (100% employee paid): for employee, spouse/domestic partner, and children. * Company-paid Short and Long Term Disability * Optional Supplemental Short and Long Term Disability (100% employee paid): employee only * Employee Assistance Program * Tuition reimbursement * Referral bonuses * Dedicated training and support Make your work matter everywhere. Be a driving force in a rapidly evolving healthcare industry. Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Vets/Disabled) Inventive Health, Inc. Somerset NJ

Inside Sales Representative

Expired Job

Legrand