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Inside Sales Representative
Keystone Automotive Operations, Inc. Elkhart , IN 46517
Posted Yesterday
Who is Keystone Automotive Operations?
We are the leading distributor of specialty automotive, RV and marine aftermarket parts and accessories, and we have developed a culture of family that has allowed our business to grow across the globe.With our more than 2,000 employees, we strive to reflect this culture by living our values of Commitment, Customer Service, Execution, Integrity, Leadership, Teamwork, & Fun. Through these values, we’ve been able to provide our employees with the tools they need to succeed. That’s because when you succeed, we succeed at our goal of delivering the products that people need when they need them!What can Keystone Automotive Operations offer YOU?
Our company utilizes competitive training programs, coaching, communication, & collaboration to help our team members learn and grow! We also offer:
Keystone Automotive Operations, Inc. is currently looking to hire an Inside Sales Representative for our Elkhart, IN location!Our Inside Sales Reps are responsible for providing our potential & current customers with a world-class experience through outstanding customer service skills and knowledge of our business systems.Responsibilities Include:
We are the leading distributor of specialty automotive, RV and marine aftermarket parts and accessories, and we have developed a culture of family that has allowed our business to grow across the globe.With our more than 2,000 employees, we strive to reflect this culture by living our values of Commitment, Customer Service, Execution, Integrity, Leadership, Teamwork, & Fun. Through these values, we’ve been able to provide our employees with the tools they need to succeed. That’s because when you succeed, we succeed at our goal of delivering the products that people need when they need them!What can Keystone Automotive Operations offer YOU?
Our company utilizes competitive training programs, coaching, communication, & collaboration to help our team members learn and grow! We also offer:
- Benefits Package: Includes Medical, Dental, Vision, & other benefits
- 401K w/ Generous Company Match
- Paid Time Off & Paid Company Holidays
- Employee Referral Bonus: Eligible to make referrals immediately after first day
- Tuition Reimbursement
- Employee Discount Programs
- Potential for a hybrid work-from-home schedule! (Based on performance)
- Lucrative incentive & awards programs that pay you for your results
- In-depth & onsite sales training in our contact center with dedicated Training Leader
- Industry-leading product training
- Highly transferable sales and service skills
- And More!
Keystone Automotive Operations, Inc. is currently looking to hire an Inside Sales Representative for our Elkhart, IN location!Our Inside Sales Reps are responsible for providing our potential & current customers with a world-class experience through outstanding customer service skills and knowledge of our business systems.Responsibilities Include:
- Provide customer service, evaluate the customer's needs, and answer questions regarding parts, pricing, product availability, and services.
- Provide relevant information on warranties, price, quality of parts, delivery times and payment methods. Complete internal documents supporting any transaction (credits, invoices, work order, etc.).
- Prospect and develop relationships with potential customers to cultivate new business.
- Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
- Advise customer on substitution or modification of part when part requested is not available.
- Process orders, perform order entry, review orders for correct handling, pricing, quantities and shipping data (may dispatch orders in some locations).
- Follow-up with customers as needed.
- May evaluate and propose appropriate price for parts by considering various criteria.
- Assume other duties as assigned.
- High School Diploma or GED equivalent is required.
- Strong time management and organizational skill required.
- Strong verbal and written communication skills. Ability to communicate in a concise manner with internal and external customers.
- Microsoft Office background and experience highly desirable.
- Must be able to thrive in a group/team environment
- Able to travel, up to 10%, for customer visits or trade shows
- Some college coursework/degree preferred.
- Prior sales or account management experience
- General Automotive knowledge and/or experience
- Experience in training / educating people (Example. Teaching your customer how to use online/system features)
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