Inside Sales Representative - Industrial Distribution - Base Salary To 25.00/Hour - Erie, PA

Inside Sales Representative- Industrial Distribution- Base Salary to 25.00/hour- Erie, PA

• Our client is a family-owned company with over 70 years in the industry serving thousands of customers throughout the territory. They are highly regarded in the field of industrial distribution and value their employees, customer partnerships, efficiency, safety, and providing the highest quality and service. Their expertise and products are used to keep a wide spectrum of key industries operating such as agriculture, food and beverage, lumber, and steel.
• Our client is looking for an Inside Sales Representative to join their team. The Inside Sales Representative will play a key role in driving revenue growth by providing a positive customer experience, building relationships, and collaborating across teams.

Responsibilities:

• Provide seamless customer service to walk-in and call-in customers as well as the outside sales team
• Input customer orders, quotes, and bids for products, and purchase products to fulfill these orders.
• Support and conduct counter sales as needed
• Quote and sell supplier’s products, ensuring value to customers and profit for the company
• Solve customer challenges and/or seek management for resolution
• Increase sales and average order size through cross-selling, up-selling, and promoting

Qualifications:

• High school diploma or equivalency
• 3+ years in a customer service or inside sales role
• Technical expertise in the company products and industry is preferred but not required
• Understanding of inventory, warehousing, and stocking procedures highly desired
• Must be able to lift up to 70 pounds, load products into a truck, and climb stairs carrying products

Compensation

• Base salary in the 18.00 – 25.00/hour range, plus commission
• 401k with company match
• Medical, Dental, and Vision Insurance
• Paid Time Off
• Paid Holidays