Inside Sales Representative

Job Summary

This role is responsible for engaging with potential clients, utilizing strategic thinking to align business goals, and ensuring effective execution of sales strategies. The role conducts independent outbound sales, achieving or surpassing sales targets consistently.

Responsibilities

• Conducts outbound sales activities independently, demonstrating a solid understanding of the sales process and effectively moving leads through the pipeline.

• Meets or exceeds assigned sales quotas and performance goals consistently, showing a strong grasp of both transactional and solutions-based selling.

• Applies strategic thinking to engage with customers aligned with specific business objectives, making informed decisions about when to involve outside sales representatives for more complex or competitive scenarios.

• Utilizes consultative selling techniques to identify customer needs, provide tailored solutions, and demonstrate the value proposition of products and services.

• Prospects and uncovers sales opportunities within existing customers, while effectively managing and nurturing customer relationships.

• Maintains accurate and up-to-date sales pipeline, forecasts, and reporting in accordance with organization sales processes.

• Partners effectively with other teams within the organization to ensure coordinated and efficient account management, collaborating as needed to improve win rates.

• Takes ownership of accurate forecasting for sales activities, considering historical data, market trends, and customer insights.

• Coordinates the necessary resources and support to effectively execute business strategies and sales initiatives.

Education & Experience Recommended

• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.

• Typically has 4-6 years of related work experience, preferably in inside sales or tele sales, or a related field.

Preferred Certifications

• Certified Inside Sales Professional (CISP)

Knowledge & Skills

• Business Development

• Business Planning

• Business To Business

• Cold Calling

• Consultative Selling

• Cross-Selling

• Customer Relationship Management

• Inside Sales

• Marketing

• Outbound Calls

• Phone Sales

• Product Knowledge

• Sales Process

• Sales Prospecting

• Sales Strategy

• Salesforce

• Selling Techniques

• Telemarketing

• Upselling

Cross-Org Skills

• Effective Communication

• Results Orientation

• Learning Agility

• Digital Fluency

• Customer Centricity

Impact & Scope

Impacts multiple teams and acts as a project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity

Works on assignments that are moderately complex in nature and require intermediate problem resolution.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.