Inside Sales Representative

Distributor Service, Inc. is an industrial distributor wholesaler of decorative hardwood plywood, hardwood lumber, thermally fused melamine, particleboard, medium density fiberboard, high pressure laminate, wood finishes and stains, solid surfaces and other professional woodworking supplies. DSI is a distributor of these products to cabinetmakers, millwork casework wood shops, Institutional Case Goods, architectural designers and other professional woodworkers.

Our large, in-stock-inventory is distributed from locations near you in Pittsburgh, PA, Cleveland, OH, Millersburg, OH, Columbus, OH, Cincinnati, OH, Detroit, MI, Louisville, KY and Indianapolis, IN. DSI was recently acquired and will be transitioning into the Hood Distribution family.

Hood Distribution, a division of Hood Industries, is a wholesale distributor of hardwood lumber & plywood as well as related specialty products. Hood Distribution currently consists of twenty-four locations within eighteen states, providing distribution into Arizona, North Texas, the eastern U.S. as well as the Caribbean markets.

DSI has an exciting opportunity for an Inside Sales Representative in our Pittsburgh, PA location. The ideal candidate must be able to successfully serve customers by providing product information, order entry and problem resolution. The candidate must be driven, and able to work independently. This is an excellent opportunity for someone who wishes to grow within a dynamic, growing organization.

Responsibilities:

• Fields incoming calls, enters customer's orders and answers questions about products.

• Make outbound sales calls

• Provides product availability, pricing, and delivery information.

• Takes care of Customer Pickup window. Enters orders and provides customer with product information.

• Provides quotes for special order items and direct orders, follows up with customers on lead times and pricing.

• Works with their specific outside sales team on specific customer requests.

• Resolves product and or delivery issues regarding, shortages, damages, incorrect material, and pricing.

• Resolves customer complaints by investigating problems, developing solutions.

• Contributes to team effort to meet goals for a specific sales area.

Qualifications:

• 2-3 years' experience Sales, preferred

• Associates or 2-year Degree

• Customer Service skills, both in person and over the phone

• Demonstrated strong verbal and written communication skills

• Demonstrated professional demeanor

• Strong computer skills

• Ability to multi-task

• Strong desire to learn the specialty building products industry

Additional Information:

Distributor Service, Inc. offers excellent compensation and benefit package including medical, dental, vision, life, and 401k plan.

Distributor Service, Inc. requires that applicants consent to a background check and a drug screen to continue in the selection process. All employment offers are contingent on meeting our background check standards and successful passing of required drug test. If hired, you will be required to provide documentation indicating your legal right to work in the U.S.

An Equal Opportunity Employer