Inside Sales Representative

Position: Inside Sales Representative

• Industrial

Department: Commercial

Position Reports to: Commercial Director (Automotive, Industrial, Silicone/PA or Specialty)

FLSA Status: Salary, Exempt

Location: Site

Position Summary

To lead the sales effort within the assigned sales territory. To prospect, validate and secure new customers for HEXPOL. To manage existing customer-based activities including facilitating customer communications regarding technical, quality, process improvement and price/cost adjustment.

Essential Duties/Responsibilities

• Lead the sales effort within the assigned Segment for the assigned customers.

• Contact customers on a regular basis through phone and teams' meetings.

• Develop a detailed understanding of the competitors serving customers and maintain the Share of Sales in the Sales Portal.

• Solicit new business from new and existing customers.

• Maintain a forecast of the volumes for the assigned segment and customers through the 5Q in the Sales Portal.

• Coordinate the deployment of HEXPOL resources to secure new business, track and maintain the progress on securing new business through the New Business Tracker in the Sales Portal.

• Develop thorough understanding of gaps between customer needs and HEXPOL capabilities and work with the appropriate HEXPOL resources to create methods to bridge gaps on products, services, and value offerings.

• Work with the HEXPOL resources to ensure that the value of products and services rendered are understood by customers.

• Team with HEXPOL Price Management to set prices that generate deltas in-line with HEXPOL goals and reflect fair value extraction for products and services.

• Issue and follow up Quotes to customers with detailed feedback through the Sales Portal.

• Submit Call Reports punctually after sales calls through the Sales Portal

• Advance the HEXPOL brand with New Customers.

• Periodically review, pricing/deltas for each compound at each account.

• Participate in the resolution of customer complaints.

• Attend trade shows as requested.

• Travel to other HEXPOL locations or to customers may be required.

• Perform any other project/task as assigned by Management.

Education, Skills, and Experience Requirements

• Bachelor's Degree in Business Administration preferred. Experience may be considered in lieu of education.

• Seven (7) years of sales experience, manufacturing industry, preferred.

• Proficient written, verbal, and interpersonal communication skills.

• Proficient computer/systems skills

• MS Office (Excel/Word/PowerPoint/Outlook). Knowledge of SAP, TMS, CQI is helpful.

• Solid organizational and prioritization skills with the ability to handle multiple tasks, meet tight deadlines, and manage a broad range of responsibilities.

• High degree of concentration, attention to detail, high energy, self-motivated and self-reliant.

• Ability to interact well with all personality types in a leadership role.

• Strong cooperation, collaboration, and team-building skills.

• Effective analytical and problem-solving skills with an emphasis on continuous improvement.