Inside Sales Representative

Job Description

• Fully Support Service sales team execute daily operational requests.

• Cultivate positive connections with clients through various communication channels such as phone, email, and online chat, ensuring outstanding customer service.

• Support the sales team by conducting market research, developing potential leads, collecting client information, and creating comprehensive client profiles.

• Manage communication-related to client contracts, oversee order execution, track shipments, confirm deliveries, handle invoicing, process payments, and manage other sales procedures and transactions.

• Coordinate interdepartmental communication to facilitate timely order fulfillment and address potential logistics issues.

Requirements

• A Bachelor's degree or higher in fields such as marketing, business administration, electronics, software, optics, or mechanical engineering is preferred.

• Experience in sales support and project assistance, especially with a focus on significant client service, is advantageous.

• Proficient in using office software, such as Microsoft Office.

• Strong stress tolerance and problem-solving abilities to efficiently navigate a fast-paced environment.

• Flexibility with working hours to manage communications across multiple time zones.