Inside Sales Representative

Company: Watermark ESP

About Us

Watermark is a manufacturer's representative for a wide range of products for the plumbing, HVAC, sewer, irrigation, and infrastructure markets. Headquartered in Indiana, with a location in Ashland, OH, we service the Midwest and Mid-Atlantic markets and help manufacturers distribute their products efficiently through progressive channel strategies. We also provide a range of services to channel partners, including contractors, engineers, and distributors to ensure their projects succeed with quality products yielding superior solutions.

Responsibilities

• Answer all sales-related incoming calls and determine appropriate action

• Process quotes, orders, and delivery inquiries in an efficient and quick manner

• Provide prompt technical support to customers

• Work closely with outside sales account managers to assist with any customer needs

• Maintain and develop relationships with customers and prospects

• Adhere to and follow all appropriate sales processes and policies to ensure company meets sales and revenue goals

• Provide prompt, courteous, and professional responses to customer/prospect service-related issues

• Actively participate in sales meetings and training opportunities

• Partner with outside sales team members to ensure we are responding to new business opportunities and prioritizing growth of new accounts

• Develop in-depth product knowledge and stay current on all product changes

Qualifications

• Technical aptitude with the ability to quickly learn product information

• Excellent communication skills

• Able to multi-task, be neat and detail-oriented and work quickly

• Ability to both work/learn independently and collaborate with other teammates

• An energetic and entrepreneurial attitude - be creative, adaptable & flexible

• Desire to learn - be a "sponge", be inquisitive, seek and find solutions

• Superior problem-solving skill set

• Proficient computer skills, especially with Microsoft Office applications

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No Agencies, Please

Other details

• Pay Type Hourly

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• Noblesville, IN, USA