Orlandos fastest growing payment technology company!
Why Youll Love Fattmerchant:
First and foremost, Fattmerchant exists to provide the Best Damn Experience to both our customers AND our people. We do this through building an exceptional product that our customers need to grow their business, the highest customer satisfaction rating in the industry, and three strong core values that we live and breathe every day.
We all possess a team over self attitude and are all aligned towards the overall mission of the company
Get Shit Done:
We believe in being the best version of yourself within a results-focused work environment
Its one thing to just be polite and enjoyable (permission to play), but we take it a step further by sparking joy and happiness across our team members and our customers
These are the values that define who we are, and which have empowered our staggering growth since our founding in 2014. Its exciting to be Central Floridas 3rd Fastest Growing Company!
Fattmerchant has seen exceptional year-over-year growth because of our dedication to building powerful integrated payment solutions for SMBs, and for our partners who serve SMBs. We started with the idea that businesses deserve better, and Fattmerchant employees are committed to bringing a truly exceptional payments experience to business owners across America.
Were redefining an industry that is known for excessive fees, being difficult to understand, and for having subpar technology. Its not always easy, but weve seen the fruits of our efforts through our 99% customer retention rate, NPS score that breaks industry records, and employees who are always happy to step through the door and tackle the day with the best team out there. Were proud to be recognized for our excellence in technology, work environment, and entrepreneurial spirit, with such honors as 2018 and 2019 Best Fintech to Work For from PaymentSource, Coolest Office Space from Orlando Business Journal, and one of Entrepreneur Magazines 2018 Top Company Cultures. Not to mention countless acknowledgements in technology, innovation, and leadership from publications across the industry.
*As part of our interview process, we will be using a video interviewing platform, Spark Hire. The video interviewing platform will allow our hiring team and candidates to connect more quickly without the pressure of synchronizing calendars for our initial phase of candidate assessments. Our goal with the video interviewing portion of our hiring process is to learn more about your personality and previous work experience.
What Youll Do:
As a Fattmerchant Inside Sales, Payment Consultant, you are a critical part in fulfilling our mission to help small business owners make smarter business decisions through our world-class platform, award-winning customer service, and transparent easy-to-understand pricing.
As an Inside Sales Payment Consultant, you are the first point of contact that every merchant will engage with, and serve as experts in this industry. The top performing PCs will have a keen understanding of:
Your responsibilities as a PC will include, but not be limited to, understanding general operations around the merchants industry, how theyre currently processing, and prescribing solutions based on Fattmerchants offerings and the prospects needs, all while efficiently and effectively navigating through our systems.
In return, we are committed to supporting you in your daily activities, providing you continuous and ongoing training & coaching, supplying you with the right tools & solutions to streamline your efforts, and propelling your career to the next level!
Key Responsibilities & Objectives
Fattmerchant is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.