Inside Sales Representative

D.B. Roberts Wilmington , MA 01887

Posted 4 weeks ago

DB Roberts Co. is a recognized leader in fastener distribution. Since inception, we have been focused on providing solutions for fastener applications in Sheet Metal Fabrication, Metalworking, and Industrial Electronics.

The manufacturers we represent are the best in their respective industries. Our Superior Customer Service and Commitment to Excellence has proven to be a winning formula fueling innovation and rapid growth year after year. We currently are looking for a motivated individual to work in our inside sales department.

DB Roberts Company believes our people are our greatest asset and we have an exciting long term career opportunity with continued upward mobility for the right individual. DB Roberts believes in promoting from within and provides solid career path opportunities.

Summary:
Acts as the primary, mostly self-directed, customer service and sales representative on customer accounts.

Essential Duties and Responsibilities:
Include the following. Other duties may be assigned:

Work with Field Sales Representatives to increase business at assigned accounts.

Identify, profile, qualify and quantify key growth markets and accounts.

Develop solid working relationships with key contacts within assigned customers.

Provide high levels of customer service through phone calls, emails, letters and faxes.

Develop and execute effective quoting strategies for assigned customers.

Provide regular backup support for other Inside Sales team members.

Qualifications:

Strong interpersonal and communications skills.

Minimum 4 years successful inside sales experience in industrial sales, preferably in the fastener industry.

Proven track record of growing business through successful long-term relationships with key customers and core suppliers.

Proven ability to develop and execute formal, account-based business plans.

Education and/or Experience:

Bachelor's degree (B.A.) from a four-year College or university or have mechanical aptitude with at least one year experience selling fasteners or related product.

Industry experience is strongly preferred.

Computer Skills:

To perform this job successfully, an individual should have knowledge of MS Word, Excel and Outlook.

This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR.

ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. Green Card Holder), Political Asylee, or Refugee



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Inside Sales Representative

D.B. Roberts