Inside Sales Representative

Context:

To coordinate and administer in a highly skilled professional manner, all customer related activities whether initiated by Customers, Sales Managers, or other Commercial personnel in order to obtain maximum business and customer satisfaction. Share joint responsibility with Sales Managers for the development and implementation of strategies to achieve sales & Profit goals.

Primary Purpose:

Selling Activities

• Individual Effort & Team effort with Sales Operations Manager & Sales Managers

• Understands overall Sales Plan including Revenue, Spread, and CM2

• Focuses effort on achieving all sales goals and finding growth opportunities within areas of responsibility

Customer Service Activities

• Proactive and responsive to all customer needs and provides solutions to all service related issues

• Customer updates on order status, lead times, market pricing changes, inventory management, etc.

Business Communications

• Customer

• Departmental & Inter-Departmental

• Inter-Plant

Utilizing Knowledge

• Products & Capabilities of RWD plant

• Markets served

• Customers

• Competitors

Key Accountabilities:

Achieve Sales & Profit Plan

• Manage account base to meet Sales & Profit objectives

• Selling products for all Constellium manufacturing locations

"Best of Class"

• Customer Perspective

• Customer Intimacy

• Preferred Supplier

"Voice of the Customer"

• Manufacturing

• Other relevant departments

• Sister plants

Sales and Service Acumen

• Preferred Supplier

• Best in Class

• Customer Intimacy

Requirements:

• Bachelor's Degree in Business or related field, required

• Five (5) years Sales/Service experience - Aluminum Industry a plus, preferred

• Experience w/ SAP (Salesforce), preferred

• PC knowledge including: Excel, Word, PowerPoint, Outlook, MMT, and Internal O/S

• Additional skills including listening, selling, written, and communication skills

• Ability to quickly learn aluminum terminology, products, and manufacturing processes

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