Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Inside Sales Rep

Expired Job

KAR Auction Services Eugene , OR 97401

Posted 2 months ago

Summary: Reporting to the designated supervisor, the Inside Sales Representative acts as a tactical partner by building and maintaining customer/client relationships in order to grow the business.

The Inside Sales Representative is responsible for establishing and maintaining relationships with assigned customers including individual dealers, dealer groups, institutional accounts and others resulting in sales. Assist the Outside Sales Representatives and General Sales Manager (GSM) in servicing dealer relationships, development of new business, retention of existing business and any other duties and responsibilities required. The Inside Sales Representative will educate clients on new and existing services to meet the overall company goals.

Perform all duties assigned by the GSM or designated supervisor. Must know, practice, and ensure that company policies, procedures, and applicable state and federal laws are followed at all times.

Job Description:

Responsibilities and Duties:

Make sure customers receive prompt and courteous service both on the phone and in person. Utilize proper email and text etiquette with every customer and maintain a professional appearance.

Be familiar with procedures for handling all aspects of customer service. Deliver excellent customer service which will impact each auction's monthly CSI score.

Resolve any customer complaints in a friendly, courteous manner. Advise the designated supervisor or GSM of all serious complaints or incidences.

Contact dealers on a daily basis to solicit and develop new buy and sell business via telephone and internet. Maintain current customers and act as liaison for Outside Sales Representatives, consignment dealers and auction personnel. Complete a minimum number calls as set by your supervisor or manager.

Perform sale day duties as set by designated supervisor. This includes, but not limited to, customer service, IF duties, block representation, and post sale reporting.

Properly use and navigation ADESA's CRM to log calls, run reports, and view dashboards.

Building strong ADESA.com customer relationships through training, education and awareness to match the customer's needs to the product offerings. Navigate and educate customers on all aspects of ADESA.com and smart phone applications.

Responsible for impacting and achieving overall sales goals.

Practice and promote teamwork at all times. Set a good personal example of attitude and performance.

Communicate with all departments to ensure proper marketing of sale inventory and maximize vehicle exposure for sale.

Monitor all local competition and recommend competitive strategies to supervisor.

Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property.

Report all incidents immediately. Practice and instruct all employees in proper loss prevention and reaction procedures. Report all incidents properly and immediately.


Educational Requirements and

Qualifications:
  • High School Diploma/GED required.

  • A minimum of one (1) to (3) three years of Inside Sales, account management and/or customer service experience preferred. Enthusiastic and persuasive personality is required.

    Previous auction experience preferred. Prior experience with sales and sales management tracking databases, such as Salesforce.com, with emphasis on accurate documentation is preferred. Automotive background would be helpful.

  • Strong computer ability with basic knowledge in Microsoft Office Suite including Word, Excel and Outlook.

  • Ability to work independently and exercise good business judgment and discretion to analyze and address opportunities.

  • Strong multitasking skills along with the ability to adapt to changing work environments.

  • Demonstrated ability to learn, retain and articulate product related information and provide unscripted responses on appropriate subject matter.

  • Highly articulate and persuasive verbal, written communication and listening skills.

  • Consultative selling and closing skills or the aptitude to learn these skills.

  • Must be qualified to operate a motor vehicle and possess a valid driver's license.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Inside Sales Account Representative

Glorybee Foods

Posted 3 months ago

VIEW JOBS 10/12/2018 12:00:00 AM 2019-01-10T00:00 Who We Are: GloryBee, a Eugene based, family-owned natural food and product manufacturing and distribution company founded in 1975. We are a dynamic team of individuals focused on providing our customers with quality products and superior customer service. Our firm foundation includes a strategic outlook focused on long-term vitality. We are seeking an innovative, people-focused individual who is ready to work hard and have fun in our local owned family business. We are tobacco and drug free at GloryBee. Your Contributions to the Team: As a driving member of the Manufacturing Sales team, the Account Rep will build strong customer relationships, manage orders, document control, maintain and increase sales, and facilitate customer issues. This role is responsible for increasing sales with existing accounts through targeted new item placement along with acquiring new customers to increase overall sales. The emphasis is on a high level customer service to successfully manage top level accounts. What We Are Looking For: * Associates degree * 3-5 years of related Sales experience; or equivalent combination of education and experience * Above average computer skills with the ability to learn new systems and programs * Basic math skills * High level of verbal and written professional communication skills * Strong ability to collaborate well with others * Problem solving skills and thinking outside the box Why You Should Join the GloryBee Family: * Dynamic, forward thinking company that is passionate about healthy living, sustainability and quality, natural ingredients and products * Rewards and recognition for superior performance * Collaborative environment fostering teamwork and accountability * Opportunity to work for a company that positively impacts people's lives * Exceptional benefits program including medical, dental and vision, along with healthy living reimbursements, generous 401(k) match, competitive paid time off and liberal holiday schedules * You will be embraced by company culture that is very much that of a family and acquire 200 new "family members" * Visit our website to learn more www.glorybee.com! Glorybee Foods Eugene OR

Inside Sales Rep

Expired Job

KAR Auction Services