Inside Sales Rep I

Builders Firstsource, Inc. Fort Pierce , FL 34945

Posted 3 weeks ago

Under direct supervision, provides sales and customer service activities primarily related to retail customers utilizing knowledge of sales techniques and industry knowledge.

  • Provides customer service primarily to retail customers, via walk-in, telephone or email, including assisting with customer inquiries on product selection, pricing, availability, and refunds/exchanges requiring a working knowledge of company products, procedures and practices.

  • Actively engages in selling company products/services and related items.

  • Provides material estimates and quotes for small packages (stairs, decks, fences, sheds, etc.).

  • Enters orders into computer system and schedules delivery of products.

  • Handles and resolves simple customer complaints and forwards more complex issues to more senior staff for resolution.

High School Diploma or General Education Degree (GED) and six (6) months sales-related experience; or equivalent combination of education and experience.

Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, protected veteran status or status as an individual with a disability.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.

https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

EEO THE LAW

  • English/Spanish

EEO IS THE LAW - SUPPLEMENT

  • English/Spanish

Pay Transparency Provision

  • English/Spanish

Other details

  • Job Family SLSMKT

  • Pay Type Hourly

  • Treasure Coast Yard

  • 701 S Kings Hwy (34945) , Fort Pierce, Florida, United States of America
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Manager Inside Sales

Builders Firstsource, Inc.

Posted 3 weeks ago

VIEW JOBS 7/31/2019 12:00:00 AM 2019-10-29T00:00 Directs the operation of all aspects of inside (contractor) sales. Responsible for determining staffing needs to maximize sales and profit objectives as well as all other managerial duties. Ensures that inside sales processes, practices and personnel provide required level of customer support. Works closes with Sales Manager to ensure inside and outside sales personnel work as a team. * Provides customer support to walk-in retail or contractor customers and responds to telephone and e-mail inquiries from customers. Typically provides support to customers with larger or more complex requirements. Utilizes specialized knowledge and experience to assist customers with issues such as product selection, pricing, availability, refunds/exchanges. Determines customer requirements and expectations in order to recommend specific products and services. May recommend alternative products based on cost, availability or specifications. Generates sales quotations requiring a working knowledge of company products, procedures and practices. * Actively engages in selling company products and services. Provides material take offs, estimates and pricing of large packages (e. g., decks, garages, millwork, kitchen, bath, doors, etc.). Enters orders into computer system. * May provide support to Outside Sales Representatives and may accompany OSR to customer sites or meetings with customers. * Schedules the production and delivery of orders with store operations. * Uses customer calls as opportunities to provide information about features and benefits of company products and services and engages in researching, identifying and soliciting new customers and expanding business with current customers. * Troubleshoots order processing issues to ensure customer satisfaction and optimize sales opportunities. Identifies trends in customer satisfaction or dissatisfaction. * May participate in coordinating and conducting customer workshops. * Provides assistance and training to less experienced Inside Sales Representatives. May have responsibility for on-going supervision of the Inside Sales Department. Bachelor's degree in Retail Management or related field and four (4) years retail sales experience and/or management experience, or equivalent combination of education and experience. Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, protected veteran status or status as an individual with a disability. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening. https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm EEO THE LAW - English/Spanish EEO IS THE LAW - SUPPLEMENT - English/Spanish Pay Transparency Provision - English/Spanish Other details * Job Family SLSMKT * Pay Type Salary * Treasure Coast Yard - 701 S Kings Hwy (34945) , Fort Pierce, Florida, United States of America Builders Firstsource, Inc. Fort Pierce FL

Inside Sales Rep I

Builders Firstsource, Inc.