The Lester Group Fredericksburg , VA 22402
Posted 3 weeks ago
Summary
Interacts with customers and records information into computer for inventory control and orders for customers by performing the following duties.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Talks with customers and sales personnel and receives orders for product and delivery.
Inputs orders into system and determines correct prices for product. Solicits for sale new and/or additional services.
Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated person for investigation.
Puts out price sheets to customers and sales personnel on weekly basis.
Check inventory to assure orders can be filled and alerts proper personnel of needs.
Required travel to off-site location to perform semi-annual inventory which will require overnight stays.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Job Knowledge
Use of Technology
Problem Solving
Customer Service
Managing Customer Focus
Sales Skills
Quality
Quantity
Safety and Security
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills
To perform this job successfully, an individual should have knowledge of ECS Pro Database software.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is frequently required to sit. The employee must occasionally lift and/or move up to 10 pounds.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
The Lester Group is an equal opportunity employer committed to a workplace free from discrimination. We embrace diversity and do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic. Our hiring and employment decisions are based on merit and business needs. We actively promote a culture of fairness and inclusion, welcoming qualified individuals of all backgrounds to apply.
EOE, including Disabled/VET
The Lester Group