Penetrate targeted accounts and radiate sales from within assigned customer base.
Responsible for executing a wide variety of phone-based revenue generating opportunities: lead generation/outbound calling; cold call qualified prospects provided from external sources and deliver lead out to the field, as appropriate; conduct outbound call campaigns; identify and act on up-sell/cross-sell opportunities; drive promotion awareness, opportunity management, emphasize product/service features and benefits; quote generation, etc.
Partner with Account Managers to determine appropriate strategic sales approach and be viewed as strategic partner and extended team member
Trusted partner and valued resource for all support needs and business activities for assigned account managers. Examples include: quote generation and comprehensive end to end "request for quote" process management; expedite access to marketing materials and product information; deliver product and pricing comparison matrices to accelerate customer decision making; maintain and manage in field customer specific pricing contract data and reporting requirements; manage and resolve a wide-variety of product configuration & pricing issues, etc.
Serve as liaison and single point of contact for navigating internal operational resources to resolve customer and field escalated issues
Actively work to reduce sales team administrative time spend and convert it to increased selling time.
Support local sales teams by driving adoption of new tools and processes that increase selling time, improve sales efficiency and effectiveness and enables them to spend more time in front of customers.
Attends customer specific meetings, conferences and technology forums, as directed by the sales team. Learn and understand the assigned customer processes, to include but not limited to, Federal Contract Vehicles, Purchase Ordering Processes, Request for Proposals (RFP) and Request for Quotations (RFQ)
Provide custom reporting, metrics, and data analysis, as required.
Provide proactive data on customer ordering history and buying patterns.