Inside Sales Manager

Up North Aero Teterboro , NJ 07608

Posted 3 weeks ago


A Corporate Jet Operator, one of the most sought-after brands in business aviation, is seeking an Inside Sales Manager to join the team!

Job Summary:

Under the direction of the Sr. Vice President Sales (SVP), US & Canada, the Inside Sales Manager (ISM) is responsible for supporting Regional Sales Directors (RSDs) in their Falcon aircraft sales-related activity within a clearly defined territory, with special emphasis on developing new client opportunities. The ISM will also act as an assistant to the Sr. VP of US Sales (SVP).

Reporting to the SVP, supports the SVP and RSDs in various aspects of the Falcon sales effort in North America:

Research, identify and track new Falcon sales prospects.

Develop and execute marketing, mailing and direct contact campaigns focused on new Falcon sales prospects.

Maintain database of prospecting activities, customer contacts, and sales opportunities. Provide access and/or hand off account to the RSD responsible for the sales territory in which the prospect is located at the appropriate time.

Make cold-calls, prepare and send materials requested via hotline calls and web inquiries, follow-up with prospects, and coordinate activity with VP and RSDs.

Assist in arranging, preparing and conducting product presentations.

Assist in the preparation and review of marketing materials, proposals, pre-sale agreements and related documentation prior to prospect presentations.

Assist with facility and factory visits and completion center tours.

Develop an in-depth working knowledge of Falcon aircraft features and benefits in areas including design, construction, systems architecture, performance, operating costs, etc.

Develop an in-depth working knowledge of competitor aircraft in order to effectively communicate the strengths and advantages of Falcon aircraft over competing products relative to prospect needs.

Develop a comprehensive understanding of the parent company, corporate history and functional organization.

Develop a comprehensive understanding of the corporate history and functional organization.

Build effective working relationships with and develop an understanding of the responsibilities of personnel from the following departments: Flight Operations, Marketing Services, Specification and Design, Contracts/Legal, Finance, Pre-Owned Aircraft Sales, Completions and Customer Service.

Develop a network of resources within the aircraft owner, operator and aviation services communities.

Assist in obtaining and reporting to company management intelligence on companies' competitors activities including sales, pricing, availability, marketing strategies, new product development, etc.

Develop an understanding and promote the benefits of other products and services offered by company, and affiliate companies.

Assist RSDs in providing timely reporting to sales management team and marketing services regarding Falcon sales opportunities won and lost including primary buyer decision factors.

Participate in (via product presentations, sponsorship/hosting, etc.) various local industry functions in order to promote Falcon aircraft.

Maintain a comprehensive and clear record of ongoing prospecting activity using company provided CRM and LMT tools and as requested, provide regularly scheduled reports to SVP regarding such activities.

Provide sales forecasts for assigned prospect base as requested.



Four year college degree or equivalent experience in a technical and/or business discipline.

Five years of experience in aircraft sales or a related marketing, finance or business position.

Excellent verbal and written communications skills.

Strong presentation skills.

Ability to effectively communicate aviation-related technical information and basic financial concepts.

Excellent interpersonal skills.

Experience managing/working with support personnel from various departments toward meeting strict project deadlines.

Ability to conduct business while flying in an aircraft cabin environment.

Ability to work under pressure when required in order to meet multiple deadlines.

Self starter who is able to work independent of direct supervision.

Detail oriented with good organizational skills.

Working knowledge of current Microsoft Office software.


Experience in a sales, marketing, contracts management, customer service or finance-related position within the business aviation or similar industry.

Thorough knowledge of Falcon aircraft.

Private pilot, A&P, and/or other aviation certificates.

Knowledge of company procedures related to sales, marketing, specification & design, contracts/legal, finance, completions and customer service departments.

Working knowledge of Siebel CRM software and industry database websites.



Benefit Details:

401(k) Retirement Saving Plan

Basic Life Insurance

Business Travel Accident Insurance

Accidental Death and Dismemberment Insurance

Disability Insurance

Legal Plan

Commuter Plan

Paid Time Off

Falcon LIFT (Learning Ignites Falcon Talent)

Tuition Assistance Program

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Inside Sales Manager

Up North Aero