Inside Sales Manager, Senior

Brady Corporation Manheim , PA 17545

Posted 3 months ago

Company Overview:

Brady Corporation is an international manufacturer and marketer of complete solutions that identify and protect people, products and places. Brady's products help customers increase safety, security, productivity and performance and include high-performance labels, signs, safety devices, printing systems and software. Founded in 1914, the Company has a diverse customer base in electronics, telecommunications, manufacturing, electrical, construction, medical, aerospace and a variety of other industries. Brady is headquartered in Milwaukee, Wisconsin and as of July 31, 2019, employed approximately 6,100 people in its worldwide businesses. Brady's fiscal 2019 sales were approximately $1.16 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. More information is available on the Internet at www.bradycorp.com.

Position Summary:

The Inside Sales Manager is responsible for generating sales of PDC/IDenticard's product line(s) through direct and channel sales activities to achieve established sales budget. Sales activities are accomplished via telesales to new and existing customers. This position reports to the Sales Manager.

Essential Duties and Responsibilities:

  • Make direct telephone sales calls to prospects and existing customers

  • Lead management via multiple channels (web, phone, email, chat) to drive sales.[SL1]

  • Aggressively research and seek new business opportunities.

  • Provide quoting support to District Sales Managers.

  • Meet monthly and quarterly forecast.

  • Enter and maintain accurate customer information in relevant business systems.

  • Maintain opportunities and record callbacks/tasks in Salesforce.com.

  • Provide top-line pricing with the ability to negotiate, when necessary.

  • Ability to "up-sell" and grow accounts.

  • Survey and follow-up with customers and prospects.

  • Make wellness calls to customers to determine customer satisfaction.

  • Write up customer complaint/compliment forms.

  • Relay critical information to product management.

  • Work well with other sales groups, including both field- and office-based personnel.

  • Maintain cooperative relationships with product managers, customer service, technical service, and the credit and shipping department.

  • Ability to multi-task and handle a high volume of calls.

  • Maintain a safe and clean work area.

Qualifications:

  • To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Position Requirements

  • A minimum of two years telemarketing/customer care/sales experience preferred.

  • Self-motivating and outgoing. Able to maintain energy and enthusiasm.

  • Excellent personal selling skills.

  • Requires professional written and verbal communication and interpersonal skills.

  • Knowledge of computer software/programs including MS Office, Outlook, Gmail, and Internet preferred. Salesforce.com experience is a plus.

  • Excellent phone manners with no hesitation to communicate via phone.

  • Must demonstrate previous success of implementing a strategic, targeted plan to achieve desired results.

Education:

  • Bachelor's degree and at least 6-7 years related sales experience.

Benefits:

  • Complete insurance coverage starting on first day of employment -- medical, dental, vision, life

  • 401(k) with company match

  • Tuition reimbursement

  • Bonus & commission opportunity

  • Vacation and Holiday pay

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Inside Sales Manager, Senior

Brady Corporation