Inside Sales Manager

Mountain Valley Express Las Vegas , NV 89134

Posted 2 months ago

Mountain Valley Express is California?s premier LTL trucking company. We have grown to 9 terminals throughout California, Nevada and Arizona.

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We have an immediate opportunity for an experienced Inside Sales Manager professional to join our award winning team

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Position Summary:

GLS Inside Sales Manger is a sales professional managing an Inside Sales team for the development of business including In-bound lead handling, outbound client retention and inbound/outbound customer contacts for CRM initiatives. The Manager of Inside Sales will hire, coach/mentor, motivate and train the Inside Sales team. This role will also work with Senior Sales Leaders, and Regional Directors to execute a seamless sales strategy.

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Performance Responsibilities

  • Manage and grow a team of Inside Sales representatives who prospect new customers in partnership with outside sales representatives

  • Exceed or meet financials targets and key performance indicators

  • Plan and implement process changes to improve the Inside Sales Team efficiency and satisfaction.

  • Research and discover methods to increase customer engagement with sales representatives

  • Analyze and report sales metrics, key performance indicators and other results driven data relevant to performance with plan for continuous improvement

  • Build a culture of open communication and positive environment with the team

  • Work with cross functional departments to ensure processes improvement and/or opportunities to improve results through lead generation

  • Management oversight of team with CRM, Salesforce experience a plus

  • Must have exceptional negotiating skills, with ability to close

  • Manage the high call volume output, and all key performance indicators

  • Forecast staffing needs and ensure your team is always prepared for expected demand.

  • Engage with the Inside Sales team developing strategy for maintaining customer loyalty

  • Mastery the GLS-US value proposition for (Parcel & Freight).

  • Utilize a consultative sales approach to collaborate with team to increase Sales productivity

  • Assists with making regular sales calls to develop customer relationships and follow-up on leads as required

  • Meet and/or exceed monthly sales targets and related goals.

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What We Expect from You:

  • Manage the Inside Sales experience

  • Success managing a team that generates/qualifying leads through prospecting new business with a 'hunter' mentality

  • Creates a positive work environment. Attracts and selects high caliber employees, while consistently maintaining qualified staff of three or more Sales Representatives

  • High energy, with a passion for your personal brand and the ability to carry yourself like an executive

  • Team-oriented peer, with a thirst to compete to be the most valuable player

  • Ability to think strategically about the personal impact to the client's long-term business strategy

  • Comfortable in a fast-paced, quota-driven, results-oriented environment

  • Effective communicator with a strong business acumen and intuition

  • Self-starter with strong organization & presentation skills

  • Excel and analytical skills and experience

  • Attention to detail to drive profitability

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Benefits: We value our employees and offer an excellent benefit package after 60 days of employment. This package includes: Medical, Dental and Vision. 401k is available after 1 year of employment.

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Inside Sales Manager

Mountain Valley Express