Inside Sales Manager

Frontier Communications Irving , TX 75061

Posted 1 month ago

Overview

The Manager of our Mid-Market Sales team will have primary responsibility to lead a team of 8-10 Inside Sales Business Account Managers that will be responsible for selling Frontier's complete suite of enterprise level products and services. This Inside Sales Manager role at Frontier Communication requires excellent leadership, communication and organizational skills to lead a team of Inside Sales team members that will be uncovering new opportunities, qualifying opportunities, assessing customer requirements, hosting discovery sessions, conducting presentation of Frontier's complete suite of enterprise level products and services to a module of named existing accounts.

As a leader of the sales team, you will also work to ensure the constant advancement of the team's skills and knowledge while at the same time, driving and leading a positive success driven culture ensuring the team has the proper mindset, focus and motivation to be successful.

Technology

Ethernet, Managed Wi-Fi/WAN/LAN, Managed Services, SD-WAN, UCAAS, Security, Managed Cloud, Mobility

Roles and responsibilities

Overall:

  • Manage and Lead an Inside Sales Team of 8-10 Business Account Managers that will sell Frontier's Enterprise Suite of Products and Services via telephone and/or web collaboration using a solution-based/consultative sales approach

  • Recruit, onboard, coach and mentor team to become professional, account management professionals

  • Perform weekly/monthly pipeline review meetings to insure quality of opportunities and quota achievement

  • Coach Business Account Managers to qualify leads, identify decision makers, determine customer needs, explain product/service variations, overcome customer objections and close sales

  • Responsible for funnel management, productivity, forecasting, and revenue analysis for team level performance metrics

  • Develop quarterly business plans to drive revenue expansion within your assigned team module

  • Strong interpersonal skills, ability to convey and relate ideas to others through weekly 1:1's with each team member and review KPI's

  • Maintain Total Incremental Billed revenue within prescribed thresholds, and meet key operational targets relating to account maintenance

Requirements / Qualifications

  • 5+ years inside or outside sales management experience in telecom and/or emerging technology sales; (experience in developing new sales organizations is a plus)

  • Minimum 5 years of business sales experience or account management, either in an outside or inside sales role, at a telecommunications or technology company

  • Demonstrated understanding of advanced telecommunications and cloud IT solutions

  • Proven record of meeting/exceeding established goals

  • Experience in using a consultative sales methodology

  • Well organized with the ability to multi-task and prioritize to meet goals

  • Ability to successfully interact and build rapport and trust with customers

  • Strong phone and presentation skills

  • Strong track record of leadership, peer-mentoring, and participation in organization initiatives

  • Minimum high school diploma; preferred Bachelor's degree in sales or marketing or similar discipline; or equivalent level of work experience (experience in working in new sales organizations is a plus)

Computer and/or Technical Skills

  • Advanced MS Office (Word, Excel, PowerPoint, Outlook, etc.)
  • Salesforce CRM
  • Various Web Conferencing Platforms

Hours of Operations

  • Monday
  • Friday 8:00 a.m.

  • 5:30 p.m. CST

  • Our hours of operation are set to serve the customer and subject to change based on the needs of the business
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Inside Sales Manager

Forward Air

Posted 2 months ago

VIEW JOBS 9/15/2020 12:00:00 AM 2020-12-14T00:00 Company Overview: Forward Air (NASDAQ: FWRD) is a leading asset-light freight and logistics company, providing less-than-truckload (LTL), truckload, intermodal and pool distribution services across the United States and in Canada. We are a highly respected transportation and logistics Company with revenues in excess of $1B annually. As an industry leader, we are dedicated to finding and developing the best people. We want individuals who share our core values and demonstrate a true passion for what we do. Forward Air offers excellent compensation and benefits packages to our employees, as well as tremendous growth opportunities for top performers. Position: Inside Sales Manager Job Description: The Inside Sales Manager is responsible to develop, maintain and grow relationships with our existing and prospective customers to deliver logistic solutions by utilizing exceptional phone selling techniques with a goal of increasing company profitability. This is a fast paced, high energy role where you can make an immediate impact and have tremendous growth opportunity. Core Duties & Responsibilities: * Develop and maintain LTL, FTL, 1st and final mile and warehousing services throughout North America * Prospect new business opportunities via internet, phone, referrals and networking * Prospect for leads to build a pipeline, including heavy cold-calling * Attracting and setting up new customers, growing existing customer relationships, and providing customer service. * Succeed at heavy price and service negotiation with customers * Establish client relationships, and create solutions based on customer needs * Identify business opportunities for Forward Air * Understand and manage customer requirements; execute shipments in accordance to customers needs and requirements * Independently generate new sales revenue for your team * Collaborate with your team on pricing decisions, supplier selection and timing * Translate business opportunities into incremental revenues through strong selling techniques * Manage multiple projects simultaneously with a sense of urgency * Study and understand market trends and seasonality * Other duties as assigned Requirements: * Minimum of 1 year of inside or outside sales experience, transportation brokerage sales is a plus * College degree preferred * Passion for sales and the drive to succeed * Self-motivated problem-solver with strong desire to meet customer needs * Ability to develop long term relationships * Strong verbal and written communication skills * Desire for a long-term career with an industry leading company * Ability to present and maintain a positive corporate image in a fast paced environment * Proactively establish and maintain effective working team relationships with all support departments * Must be proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc. * Must be willing to work a flexible schedule * Ability to prioritize, multi-task, and manage time effectively Skills: * Entrepreneurial spirit accompanied with a competitive and confident personality * Ideal candidate will possess a can do attitude with a will do work ethic * Must have the ability to work in a fast paced environment * Experience with AS400 operating systems is a plus * Transportation industry knowledge and experience is a plus * Customer Service/Sales experience is a plus Forward Air is an Equal Opportunity employer. #LI-SS1 Forward Air Irving TX

Inside Sales Manager

Frontier Communications