Inside Sales Manager

ADB Airfield Solutions Columbus , OH 43216

Posted 2 months ago

ADB Safegate leads the world in smart solutions that help airports handle more aircraft, safely and efficiently, from approach to departure. Our products and services can lift any airport's performance from approach, runway and taxiway lighting; to tower-based traffic control systems; to intelligent gate and docking automation.

We are looking for talented and enthusiastic people with the passion to support our vision and help to change the future of aviation. We are now offering a fascinating position as Inside Sales Manager working out of our Columbus, Ohio office.

The Inside Sales Manager is primarily responsible for all inside sales management including bid management and contract administration. This role's primary goal is to manage pricing excellence and liaison with the Operations department.

Essential Functions

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

  • Manage the bid managers and contract administrators in their day to day activity

  • Provide continuous sales training and improvement to his/her direct reports

  • Act as main point of contact between the projects component of sales and the operations team.

  • Manage the sales department pricing excellence efforts through ongoing oversite and training of his/her team.

  • Create and maintain sales forecasting reports.

  • Coordinate Customer RFI/RFPs, process quotes and pricing contracts; including negotiations. Follow-up and report on customers wins/losses and forecast commitments via CRM.

  • Develops and implements plans for strategic accounts that exceed expectations in revenue, retention/growth, account profitability, and customer satisfaction/loyalty.

  • Develops a complete understanding of the organization's structure and key buying influences of assigned accounts.

  • May develop forecasts, budgets and operating plans for sales channels.

  • Maintains all required documentation to support the role

  • Assists in the resolution of routine sales department problems.

  • Identifies routine issues that may affect the planned results and make recommendations for resolution.

  • Continuously monitors and reports financial status of customer contracts.

  • Responsible for customer satisfaction goals.

  • May provide general guidance to others and train lower level employees.

  • Provide back-up support and scheduling overview to the bid managers and contract administrations.

  • Supports field trainings and tradeshow requirements

  • Assists in establishing department practices and standards

  • Accomplishes sales training objectives by training, assigning, scheduling and coaching employees.

  • Implementing system training plans to improve productivity, quality and customer service standards.

Supervisory Requirements

Supervises Bid Managers and Contract Administrators

Position Requirements

  • High School Diploma or GED; Bachelor's degree preferred.

  • 2-4 years of sales management experience with a proven track record

  • Passion for technology and attention to detail.

  • Strong communication and coaching skills.

  • Ability to utilize problem solving skills to achieve successful goals

  • Ability to read, analyze, and interpret extensive variety of technical information such as blue prints/plan sets and legal documents (contracts).

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.

  • Ability to operate and knowledge of SAP and CRM systems; Database software; Internet software; Order Processing systems; Spreadsheet software and Word Processing software.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stoop, bend, reach, stand and walk;

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job will generally be performed in an office environment. The noise level in the work environment is usually moderate.

ADB Safegate is a drug-free workplace and as such participates in random drug screenings as state or local law permits


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Inside Sales Manager

ADB Airfield Solutions