Inside Sales

Hoffman Mechanical Solutions Charlotte , NC 28201

Posted 3 weeks ago

Are you a bad ass, who wants to sell Big Ass products? Are you looking for a collaborative, encouraging environment where serving customers and self-improvement really matter? Look no further than Hoffman & Hoffman's, Comfort Products team! Our team is full of hardworking, eager, genuinely invested people, and we are looking to grow!

We are all employee owners at Hoffman & Hoffman, so we want someone willing to go the extra mile to get things done. Is it you? If you are ready for the challenge, let's talk.

Position Responsibilities:

  • Make and receive phone calls to/from potential clients and determine next steps.

  • Record detailed customer information such as name, email, phone number, facility information and reaction to the call in CRM.

  • Ability to retain product knowledge and communicate features and benefits to potential customers.

  • Input customer orders and build proposals for quotations.

  • Enter information into specific files or forms from recorded material, handwritten pages, or figures contained in printed files.

  • Check completed work or exiting information in CRM for errors or duplicate information and update CRM with correct information.

Position Requirements:

  • Preferred 1-2 years inside sales experience working in a call center and supporting outside sales team.

  • Excellent verbal and written communications skills.

  • Strong phone presence with a customer-oriented approach.

  • Proficient skill level and experience in Microsoft Word, PowerPoint, and Excel.

  • Strong customer service skills.

  • Must be well organized.

  • Demonstrated ability to work proactively, collaboratively, and independently.

  • Ability to effectively build relationships with customers and co-workers.

Benefits and Perks:

  • Medical, Vision, and Dental

  • Short-Term and Long-Term Disability

  • Employee Stock Ownership Plan

  • Quarterly Bonus

  • Quarterly Team Lunch and Learns

  • Personal Office Space

  • Growth Potential within Company

  • Team Outings

  • Celebration when meeting weekly sales goals.

The work environment at Hoffman & Hoffman, Inc. is an open office environment in a controlled atmosphere building.

This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate. This document does not constitute a contract and is subject to change at the discretion of Hoffman & Hoffman, Inc.

EEO Employer/Vets/Disabled

No phone calls or drop-ins please

Employment at Will: Nothing herein is intended to create a contract of employment or to guarantee employment for a definite duration.


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