The Inside Sales position is a critical part of our operations at HD Fowler Company. You will be responsible for delivering exceptional customer service to both our internal and external customers.
HD Fowler is a family company that has been in business for over 100 years and is the single best distributor of water and wastewater solutions in the Northwest region. We have a company culture that values and encourages your initiative, excellent customer service and willingness to learn. At HD Fowler, we love to grow and promote our most valuable resource, our people, from within.
Who we are looking for:
Passionate about delivering prompt and courteous customer service.
Problem solver with a creative approach to finding solutions.
Competitive, self-starter who is both ambitious and works well in a team environment.
Highly organized with and an eye for detail.
Mechanically inclined and curious to learn product and material applications through provided training.
Ability to utilize and comply with procedural tools and organizational standards.
What you will do:
Estimate, quote, and manage customer timelines and projects in a fast-paced, exciting work environment, executed under tight deadlines.
Great and offer services to customers promptly and pleasantly.
Assist customers (in person and via telephone) by writing orders, facilitating returns, renting equipment, and providing quotes; quickly and courteously assist customers and answer phones. Also assist with product selection and inquiries, problem solving, and acquiring non-stock material.
Proactively collaborate with co-workers and sales team to provide great customer service and seek additional opportunities for sales.
Learn product and material application, some training provided; training others, as requested.
Support outside sales staff in writing orders, contacting customers, managing jobs and pending orders, and/or coordinating customer receipt of product.
Operate in a high-paced, demanding environment under variety of conditions.
Get to know and interact positively with customers.
Actively engage with HD Fowler team
Primarily Monday thru Friday
Competitive Medical, Dental & Vision
401(k) Traditional & Roth with company match
Profit Sharing/Bonus incentives
Career advancement and training opportunities
Paid Time Off
Gym membership reimbursement
HD Fowler is a Drug free workplace. All offers of employment are contingent based on passing a pre-employment drug screen.
HD Fowler is an Equal Opportunity Employer.
Salary Negotiable DOE.