Inside Sales Executive - Remote

SGS Group Boston , MA 02298

Posted 2 months ago

Company Description

SGS is the world's leading inspection, verification, testing and certification company. SGS is recognised as the global benchmark for quality and integrity. With more than 94,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

Job Description

Make an impact with SGS! Our Sales team makes a difference in the lives of our customers, colleagues and community. SGS works to ensure the health and safety of our environment and community as a key partner in the cleanup of contaminated sites, ensuring we all have safe drinking water and helping clients minimize their impact on the environment.

Our team's goal is to provide above and beyond client service along with industry leading technical expertise and our Inside Sales team is an important part of that objective. If you're looking for an exciting opportunity in an incredible work environment with a team who is constantly looking for ways to exceed the needs of our clients, then this could be the role for you.

We're looking for a motivated professional with excellent communication skills, attention to detail and a passion for outstanding customer service. The Inside Sales Executive position is essential to achieving our ambitious sales targets and growth objectives.

A day in the life of an SGS Inside Sales Executive:

  • Develop and manage sales and marketing material and documentation

  • Continually keep up to date on SGS service offerings

  • Using verbal and written communication skills explain SGS features, benefits and services to customers

  • Prepare quotations and proposals for our clients.

  • Act as a liaison between the outside sales team, client service representatives, and our customers.

  • Thoroughly review all quotations for accuracy of LIMS test codes, detection limits, certification requirements, pricing, contract terms and subcontract requirements.

  • Review and coordinate the development and implementation of client Quality Assurance Project Plans (QAPPs).

  • Serve as a resource to provide the most current technical information and guidance on test methods, laboratory requirements and regulations.

  • Generate quotes and proposals that are accurate, and branded according to SGS standards

  • Upon winning quote, communicate project specifics to Client Service and Sales team

  • Bid follow up to determine outcome

  • Lead generation through bid notification service

  • Conduct discovery sessions with both qualified and unqualified leads

  • Build instant rapport with clients over the phone

  • Practice active listening to understand and identify client needs and determine potential opportunities.

  • Answer client questions over the phone and provide supporting documentation via email.

  • Maintain lead and client inquiry database as well as CRM

  • Assess client needs against capabilities of SGS.

  • Distribute qualified leads to Client Service and Sales team

  • Provide proposal and opportunity intelligence to the Business Development Manager and Operations Manager.

  • Represents SGS professionally and ethically in the marketplace.

  • Continually develops personal selling skills, acquires industry knowledge, broadens expertise in environmental service offerings and applies them.

  • Reports to the Inside Sales Manager.

  • Develops a network of industry contacts with subcontractors and vendors.

  • At all times comply with SGS Code of Integrity and Professional Conduct.


  • Degree or diploma in a relevant field; Chemistry, Biology, Environmental science

  • Excellent communication skills, both verbal and written.

  • Good organizational skills and the ability to multitask.

  • Excellent oral and written communications skills to build strong customer relationships as well as work effectively and collaborate internally

  • Strong leadership, self-initiative, resource utilization and time management skills

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

  • Ability to effectively present information in one-on-one and small group situations to customers or employees of the organization

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Inside Sales Executive


Posted Today

VIEW JOBS 6/19/2021 12:00:00 AM 2021-09-17T00:00 Labster is a fast-moving award-winning company that focuses on revolutionizing the way science is taught to students all over the world. We develop fully interactive advanced lab simulations and combine these with gamification elements such as an immersive 3D universe, storytelling and a scoring system to stimulate curiosity and highlight the connection between science and the real world. At Labster, we are dedicated to empowering the next generation of scientists to change the world. We value impact, being bold, learning, collaboration and having fun whilst we do it. With 20+ nationalities placed in offices in Bali, Zürich, Copenhagen, and Boston, you will find yourself in a truly international environment, where engagement, values, job satisfaction are goals of equal importance to the financial goals of the company. The Organization We have replaced the conventional management hierarchy and organized ourselves using Holacracy. Holacracy is a method of decentralized management and organizational governance, in which authority and decision-making are distributed throughout a holarchy of self-organizing teams rather than being vested in a management hierarchy. No more top-down management. We believe in finding talented people and organizations that empower them. Description of the department Our sales team's purpose is to drive profitable high growth direct sales activities and outstanding customer service through direct engagement of Labster's customers and prospective customers. Globally, we have 33 sales team members. This position will be based out of our Somerville, MA office. We are hiring Sales Executives for both higher education and high school. Key Responsibilities & Skills: * Leverage the company's sales methodology and make it your own * Meet and exceed sales quota and all activity goals as set by the executive team * Grow key territory of new business and build a strong pipeline of new, qualified prospects * Navigate and close on multi-year SaaS-based deals * Work with a sense of urgency to ensure timely and appropriate follow-up for all sales-related activities. * Build and maintain positive work relationships with prospects to create a rapport that facilitates patronage and generates revenue * Speak knowledgeably about Labster's services/differentiate from competitors * Develop relevant questions and build dialogue to understand the need in Higher Education * Develop territory and account-based strategic plans. * Partner with Lead Development teams to provide territory knowledge to assist in their targeting efforts * Partner with marketing to identify the highest value events in your territory to grow your business Qualifications: * 3-5 years' experience in a full cycle inside sales role * Experience in high volume sales with an average deal size of approximately $5,000 * Strong customer service skills, with prior experience in customer-facing roles * Experience in working with the education sector is a plus * Bachelor's degree * Strong organizational skills with the ability to prioritize, allocate and track time across a large set of targets * Technology-savvy with high proficiency in using CRMs (, MS Word, Google Suite, PowerPoint, and other tools as needed * Fluent in English with excellent verbal and written communication skills Benefits: * Great culture! * Paid time off * Competitive Salary * Medical, Dental and Vision insurance * 401(K) Labster Vision: Empower the Next Generation of Scientists to Change the World For more information on our company vision to empower the next generation of scientists to change the world, please see video links below: BBC News: Techcrunch: TED Talk: see our founder's TED talk here Labster Boston MA

Inside Sales Executive - Remote

SGS Group