Inside Sales & Customer Support Representative (Usa)

Working at Classified Classified is a leading developer and producer of drivetrain components for race, gravel, TT, MTB and E-bikes. We push the boundaries of science to engineer solutions that continually exceed customer expectations.

As an innovation leader, we look for ambitious, forward thinking, open-minded and well-rounded individuals to join our global team. If you are inspired by challenging the status quo & thrive in collaborative environments that drive results, then Classified may be the next step in your career Role Join our dynamic team as an Inside Sales & Support Representative and play a crucial role in taking Classified Cycling USA to new heights. We are in search of an outgoing, results-driven professional with a proven track record in sales and customer service.

Your role will be pivotal in understanding our clients' needs, guiding them through our products, and crafting solutions that make a real difference to their riding experiences. Responsibilities: Expand our Customer Base: Identify and engage new prospects or opportunities, set appointments, and close sales across all sales categories.

Client Relationship Management: Identify new opportunities to ensure current customers are satisfied and can grow their business with Classified products. Product and Service Expertise:

Gain in-depth knowledge of our offerings, conduct demos, and address customer objections. Customer Support: Utilizing knowledge and skills of our products to guide retailers and end consumers to making the best possible decisions for their experience.

Warranty Support: Support the global warranty team in ensuring that all US customers are promptly taken care of. Achieve Sales Goals:

Assess client needs, adhere to a defined selling process, and strive to exceed targets. Uphold Company Standards: Work collaboratively with the sales team to share strategies and meet quotas.

Qualifications: 3-5 years of sales experience within the bicycle industry. Ability to travel 5-10 weeks per year. Extensive Knowledge of bicycle functionality and servicing Exceptional communication, interpersonal, problem-solving, and organizational skills.

Proficiency in Excel, Sales Management Software, and CRM systems. Lives in the greater Salt Lake City, Utah area Benefits: Competitive benefits package including Medical, Dental, and Vision Insurance after 90 days.

Generous Paid Time Off for vacation and sick leave. Comprehensive Professional Development Process Remote Work Join Us: If you're passionate about the customer experience and looking for an opportunity to make a significant impact in a growing company, we'd love to hear from you Please email resume to US Business Manager, Matthew Houston at matthew.houstonclassified-cycling.cc.