Inside Sales Customer Service Representative

Amica Mutual Insurance Lincoln , RI 02865

Posted 2 months ago

Inside Sales Customer Service Representative

10 Amica Center Blvd

Lincoln, RI 02865

Want to join a company where doing good is what we do?

The feeling is mutual.

Responsibilities

  • Sell auto, home and umbrella insurance countrywide by educating and advising customers through primarily inbound telephone calls

  • Build enduring relationships and gain trust to advise customers on insurance needs

  • Adapt your communication style and sales approach to meet the needs of each individual customer

  • Cross-sell insurance coverage and inform customers about bundling discounts, including coverage offered through Amica Life Insurance Company

  • Exceed individual and department objectives by participating in various contests designed to drive sales production

  • Balance investigating and solving customer inquiries with prioritizing daily work

  • Communicate professionally and successfully with customers through phone and email

  • Collaborate with team members to further department objectives

Salary

Our annual starting salary may be negotiable based on your level of experience and/or applicable licenses within the property and casualty industry. In addition, we offer a competitive monthly bonus pay structure based on the number of policies written and cross-sale referrals.

The 40 hour week is Monday through Friday, with potential to work holidays and a few Saturdays per year.

Qualifications

  • High school diploma or equivalent education required

  • Sales experience strongly preferred

  • Customer service experience preferred

  • Ability to navigate multiple computer systems while maintaining professional telephone etiquette

  • Excellent interpersonal and communication skills

  • Previous insurance background is a plus, but not required

  • After being hired, employees are required to obtain a state insurance license and meet continuing education requirements to maintain their license (comprehensive training will be provided).

Perks and Benefits

  • Paid vacation, holidays and sick days

  • Generous leave programs, including paid parental bonding leave

  • Medical, dental and vision coverage; short- and long-term disability; and life insurance

  • Generous retirement benefits

  • Opportunities for advancement

About Amica

Amica is the longest-standing mutual insurer of automobiles in the U.S. A direct writer, we also offer home, life, marine and umbrella insurance, as well as annuities. Founded on the principles of outstanding service, Amica creates peace of mind and builds enduring relationships with its customers. That mission is shared and supported by thousands of employees across the country.

Equal Opportunity Policy: All qualified applicants authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.

  • CB*

HP15

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VIEW JOBS 5/14/2021 12:00:00 AM 2021-08-12T00:00 Associate Sales Representative 10 Amica Center Blvd Lincoln, RI 02865 Want to join a company where doing good is what we do? The feeling is mutual. Responsibilities * Sell auto, home and umbrella insurance countrywide by educating and advising customers through primarily inbound telephone calls * Build enduring relationships and gain trust to advise customers on insurance needs * Adapt your communication style and sales approach to meet the needs of each individual customer * Cross-sell insurance coverage and inform customers about bundling discounts, including coverage offered through Amica Life Insurance Company * Exceed individual and department objectives by participating in various contests designed to drive sales production * Balance investigating and solving customer inquiries with prioritizing daily work * Communicate professionally and successfully with customers through phone and email * Collaborate with team members to further department objectives Salary Our annual starting salary may be negotiable based on your level of experience and/or applicable licenses within the property and casualty industry. In addition, we offer a competitive monthly bonus pay structure based on the number of policies written and cross-sale referrals. The 40 hour week is Monday through Friday, with potential to work holidays and a few Saturdays per year. Qualifications * High school diploma or equivalent education required * Sales experience strongly preferred * Customer service experience preferred * Ability to navigate multiple computer systems while maintaining professional telephone etiquette * Excellent interpersonal and communication skills * Previous insurance background is a plus, but not required * After being hired, employees are required to obtain a state insurance license and meet continuing education requirements to maintain their license (comprehensive training will be provided). Perks and Benefits * Paid vacation, holidays and sick days * Generous leave programs, including paid parental bonding leave * Medical, dental and vision coverage; short- and long-term disability; and life insurance * Generous retirement benefits * Opportunities for advancement About Amica Amica is the longest-standing mutual insurer of automobiles in the U.S. A direct writer, we also offer home, life, marine and umbrella insurance, as well as annuities. Founded on the principles of outstanding service, Amica creates peace of mind and builds enduring relationships with its customers. That mission is shared and supported by thousands of employees across the country. Equal Opportunity Policy: All qualified applicants authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act. * CB* HP15 Amica Mutual Insurance Lincoln RI

Inside Sales Customer Service Representative

Amica Mutual Insurance