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Inside Sales / Customer Service Analyst - Gonzales, La

Expired Job

SPX Flow Baton Rouge , LA 70804

Posted 5 months ago

GENERAL SUMMARY:

SPX BOLTING SYSTEMS, a division of SPX FLOW, is a full service global manufacturer of controlled bolting products, including hydraulic torque and tensioning systems, certified bolting training programs, product rentals, and flange management database software. We are currently recruiting for an Inside Sales/Customer Service Analyst will work in our new Sulphur, LA rental facility. SPX Bolting Systems rental business is a fast paced, emergency based business and requires an individual that works well under pressure, can handle many tasks at one time, and remain organized.

RESPONSIBILITIES:

To assist customers via call in, drop in, or via email requests, with various customer support functions to insure quick response, excellent customer service as well as accurate and timely paperwork.

Duties included but not limited to:

  • Handle incoming customer inquiries via phone, email, and walk-in

  • Rental Order Entry into Sirius rental system

  • Generate formal quotations for both rental and sales

  • Rental stock check and tooling coordination

  • Prepare rental files

  • Prepare and generate rental invoices

  • Set up new customers in SAP

  • Sales Order Entry into SAP

  • Provide technical information on applications for proper tool selection

  • Generate work orders for customer repairs

  • Purchase parts from 3rd party vendors to complete customer repairs

  • Generate invoices for customer repairs

  • Prepare and maintain customer repair files

EDUCATION QUALIFICATIONS/DESIRED BACKGROUND:

  • 5 years inside sales/customer service in an industrial environment. Experience within an industrial rental organization would be a plus.

  • Must be effective at managing multiple tasks

  • Be very organized and work well under pressure in a fast paced environment

  • Have mechanical aptitude and technical background

  • Work independently, be a self-starter, and self-motivated

  • Excellent written and verbal communication skills

  • Must be proficient in Microsoft Office Suite of programs and able to learn new programs.

  • Must have technical/mechanical aptitude, to understand product line.

About SPX Corporation

With approximately $5 billion in annual revenue, Charlotte, North Carolina-based SPX is a multi-industry manufacturing leader with operations in more than 35 countries and over 14,000 employees worldwide.

Meeting the critical needs of world economies particularly today's fast-growing emerging markets has been the driving force behind our strategic expansion and success in recent years. Since 1998, acquisitions and focused organic growth have helped SPX transition from a U.S.-centric automotive component manufacturer with less than $1 billion in sales, to a globally diversified provider of highly engineered, innovative products and technologies that support two critical needs of modern societies: power and energy; and foods and beverages.

SPX is an equal opportunity employer and makes employment decisions without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, protected veteran status, or any other reason prohibited by law.

Thank you for your interest in our company.


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Inside Sales / Customer Service Analyst - Gonzales, La

Expired Job

SPX Flow