Inside Sales Costa Mesa

Sears Costa Mesa , CA 92626

Posted 3 months ago

Job Description: Req/Job ID: 968049BR

Employing Entity: Sears Holdings Management Corporation

Employment Category: Regular, Full-time

Job Function: Sales

Store ID: 05382: RSU Premium Appliance

The Inside Sales position is responsible for selling appliance and/or plumbing products in the company showrooms to customers by showing selections offered and working with customer to identify all brands and colors desired.

Job Requirements


  • Displays and/or demonstrates products, using samples or catalog, and emphasizes salable features and benefits.

  • Qualifies client, quotes prices and credit terms and prepares sales orders by collecting and documenting all necessary information to assure customer expectations are met.

  • Achieves budgets for sales, margin and inclusions (delivery/installation and warranty)

  • Determines date of delivery based on customer provided information and project time line.

  • Accurately enters new customer data and other sales data for current customers into computer database.

  • Develops and maintains relationships with purchasing contacts.

  • Investigates and resolves customer problems with ordered product.

  • Attends trade shows and vendor sponsored training.

  • Identifies and contacts prospective customer opportunities, which may include work outside of the showroom with management approval for follow-up and/or site visits with client.

  • Stays current on product knowledge and trends.

  • Ethics: Treats people with respect and keeps commitments. Inspires the trust of others. Works ethically and with integrity. Upholds organizational values.

  • Diversity: Demonstrates knowledge of EEO policy. Shows respect and sensitivity to cultural differences. Educates others on the value of diversity. Promotes a harassment-free environment. Builds a diverse workforce.




  • High school diploma or GED equivalent required

  • Associates degree (AA) or equivalent from two-year college or technical school desired

  • Six months to one year related experience in appliance and/or plumbing sales

  • Strong computer skills; MS Word, Excel and Outlook

  • Excellent communication skills; negotiation skills


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Inside Sales Costa Mesa