Inside Sales Coordinator - Victoria

Overview

Salary minimum 40k + commission

Position Overview: The Inside Sales Coordinator plays a crucial role in supporting the Outside and Inside Sales Teams by facilitating communication between internal departments, customers, and vendors. This role requires a strong understanding of building materials and exceptional customer service skills.

Major Responsibilities:

Support Sales Teams: Provide daily assistance to both the Inside and Outside Sales Teams, ensuring a smooth flow of operations.

Order Processing: Accurately process quotes, purchase orders, and orders, maintaining a high level of precision in all transactions. Customer Communication:

Handle incoming calls from customers and sales representatives, addressing inquiries and providing information promptly. Liaison Coordination: Act as a liaison with various internal departments, including Shipping/Receiving and the Door Shop, as well as external vendors.

Systematic Approach: Execute tasks with a systematic approach, demonstrating proficiency in functional responsibilities. Product Knowledge:

Proactively acquire in-depth knowledge of company products to effectively assist both the sales team and customers. Effective Communication: Maintain excellent communication with internal staff and external contacts, fostering strong relationships.

Policy Adherence: Ensure compliance with company policies and procedures across all departments. Receivables Assistance:

Assist in collecting receivables as necessary, contributing to the financial health of the company. Time Management: Prioritize tasks and manage time efficiently to meet expectations and deadlines.

Independent Performance: Work independently to achieve the desired outcomes for the role. Reporting: Keep management informed through timely report preparation as requested.

Additional Responsibilities: Undertake other duties as assigned to support the overall functioning of the team.

Qualification Guide:

Education:

• High school diploma or equivalent.

Experience:

• Preferred: three years of experience in experience lumber and millworks

Knowledge, Skills, and Abilities:

• Familiarity with BisTrack Point of Sale (training provided).

• Basic computer skills, including proficiency in word processing and spreadsheet software.

• Strong telephone etiquette and communication skills.

• Detail-oriented with keen attention to accuracy.

• Excellent verbal and written communication skills.

We are an equal employment opportunity employer, and we expect you and all employees to abide by all EEO policies and laws, and all other laws applicable to the Company.