Inside Sales

Carlisle Syntec, Inc. Baltimore , MD 21203

Posted 3 days ago


To promote, prospect, and sell Drexel Metal products with the goal of increasing sales and margins.

This position will initiate and maintain contact primarily by making outbound calls and working closely with the Outside Sales Representatives to promote growth for primarily the MD, DC & VA regions with backup responsibilities to the PA, NJ, NY, DE regions. Will strive to provide exceptional customer service by communicating daily with customers, sales team, operations team and finance department. The position is salaried plus commission.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Process orders through our sales system (STRATIX) in a timely and consistent manner.

  • Communicate with operations, sales representatives and customers throughout the order process flow from order entry to delivery.

  • Develop a database of architects, engineers, erectors and installers who promote and sell metal building components.

  • Coordinate inspection of any projects that require weather tightness warranty.

  • Estimate/quote all projects for the branch: Material take-off.

  • Assist sales representatives and customers on estimating, quoting and selling Drexel products.

  • Assist and follow-up on sales leads and projects: distribute sales leads to assigned sales representatives. Architects, general contractors, subcontractors, etc.

  • Manage and maintain adequate supply and inventory of all product literature, technical information and product samples.

  • Assist sales representatives with tracking jobs and getting products specified.

  • Provide support for technical data, product installation, and product application for all products and residential inquires.

  • Assist walk in customers (order entry)

  • Picking small order items (rivets, screws, tape, etc)

  • Provide backup to Levittown CSR(s)

  • Provide requested samples & literature to contractors, architects, and sales representatives

  • Promote all Drexel Metals product offerings.

  • Cold call for potential new customers.

  • Work together with fellow employees as a team.

  • Establish and build new business relationships with targeted accounts as identified by the outside sales representative.

Key Competencies:

  • Communication proficiency, excellent follow up skills, results driven, organized/efficient, Initiative, customer focused, proactive, ability to multi-task, technically proficient with multi-phone line, computers, CAD (optional), takeoff/estimating of digital or physical plans, computer programs and CRM programs.



OTHER (Service/Quality, Safety, Language, Mathematical, Reasoning Skill, etc.)

MINIMUM REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

High school education or GED.

PHYSICAL DEMANDS / WORK ENVIRONMENT The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to write, answer phones, talk, hear, stand, walk, and sit. The noise level in the office work environment is minimal.
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Inside Sales

Carlisle Syntec, Inc.