Inside Sales Associate (Work From Home!)

TDS Telecom Estes Park , CO 80511

Posted 7 months ago

Overview

Ambitious. Driven. Persistent. Resourceful. Competitive. Are those words you use to describe yourself? Do you want to be compensated for your performance? Do you enjoy talking to people and connecting them with a product that suits their needs? Then check out our Inside Sales Associate opportunity!

We are growing our team!! We are also offering a $1,000 Sign-On Bonus and the ability to work from home!!!

As an Inside Sales Associate you will be a key contributor to TDS & BendBroadband's overall consumer strategy. Your focus is to delight customers, grow revenue and achieve individual and company sales goals by providing exceptional customer service.

You would be the primary point of contact for consumer customers inquiring about products and services. Inside Sales Associates take ownership of thoroughly understanding the features and benefits of all the consumer products and services we offer. The Inside Sales Associate also keeps current on all pricing, procedures, promotions, tools, and systems used to place orders, update billing and maintain record of customer contacts.

Details:

  • Start Date: May 8th

  • Location: Work from home OR at one of our sales offices!

  • Mandatory 2 week (paid) training in Bend, OR (May 15th-24th) - Travel and accommodations covered by TDS!

  • We expect perfect attendance during training to support your success. If you can commit to being here, we can commit to helping you create the life you want with the pay you deserve!

Compensation:

  • Base hourly rate + UNCAPPED commission (top reps earn 45-50k per year)

  • $1000 sign-on bonus.

  • $350 ramp payments for the first two months.

  • Daily, weekly, and monthly sales contests

  • Peer/team games with prizes

  • Potential to earn a 5-day elite sellers trip to an exciting destination!

Perks:

  • Quarterly team luncheons

  • Discounts on TDS & BendBroadband service

  • Benefits start on day 1

Responsibilities

  • Deliver Sales Results through Providing Exceptional Customer Service: Exceed or Meet Monthly Sales Goals of Strategic Products such as but not limited to, Voice, High Speed Data, TV and Internet Content Product Offerings

  • Moves/Adds/Changes/Inquiries: Delight and retain existing customer base by consistently providing exceptional customer service on all billing inquiries, seasonal service requests, toll inquiries, and other miscellaneous inquiries. The Inside Sales Associate will consult with customers on these service calls to identify customer technology needs and offer BendBroadband product solutions they may not currently have and/or we can offer at a better value. Inside Sales Associates will also collect payments.

  • Keeps current with Promotions, Products and Technology necessary to Exceeding or Meeting Sales Goals

  • Regular attendance and promptness for work are essential functions of this position because absenteeism and tardiness significantly impact the ability of the Company and coworkers to meet our customers' needs

Qualifications

Required Qualifications

  • 6+ months' experience in a sales role and 2+ years' experience using a PC with various software packages

  • Must follow the TDS attendance guidelines to meet our customers' needs.

  • OR-

  • Current or prior military service with honorable discharge

  • Must follow the #TDS attendance guidelines to meet our customers' needs.

Other Qualifications

  • Ability to meet or exceed sales goals.

  • Ability to handle a high volume of phone calls in a structured, contact center environment.

  • Excellent interpersonal communication skills (i.e., verbal, written, listening).

  • Problem solving skills (i.e. customer complaints, competitive issues).

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