Inside Sales Associate

Job Description Job Description Job Summary: The Inside Salesperson will assist customers with purchasing merchandise at the counter.

They will coordinate with the patron, management, and warehouse personnel on facilitating and completing orders in a timely fashion. Their goal is to provide superior service to our customer base and identify opportunities for add-on sales. This position requires no experience and the person selected will receive training on company processes and industry-specific knowledge.

However, we invite anyone with HVAC experience to apply too; we will offer competitive compensation based on experience level. Duties/Responsibilities: Greets and interacts with customers.

Consults with customers to understand their needs and preferences related to the merchandise. Partners with experienced technical service advisors, or experienced staff to provide explanations on merchandise with the goal of helping the customer select the best options suitable for the customer’s needs. Answers customer questions or escalates the question to appropriate staff.

Retrieves merchandise from the sales floor, stock room, or other inventory locations; places special orders. Helps to stock products as needed. Collects payment using the store point of sale system and processes returns and exchanges.

Performs other duties as assigned. Essential Skills/Abilities: Outstanding communication and customer service skills.

Excellent active listening skills. First-rate data entry and computer skills Ability to anticipate customers’ needs. Ability to operate or quickly learn the store’s point-of-sale system.

Willingness to learn about HVAC products. Education and Experience: A high school diploma or equivalent is preferred.

Previous HVAC install and service experience preferred. Experience in a front-counter sales environment is a plus. On-the-job training provided.

Physical Requirements: Prolonged periods of standing and walking throughout the retail space. Must be able to lift up to 50 pounds.

Supervisory Responsibilities: None. Company Benefits Package: Medical, Dental, Vision Insurance Options Health Savings Account (HSA) Free Life and AD&D insurance policy Paid Vacation and Sick Time Policies 401(k) Retirement Savings Plan Potential Profit Sharing and Bonuses Employee Discounts through ADP’s LifeMart Tuition Reimbursement Program Paid Volunteer Program Paid Holidays Company-sponsored events (e.g., lunches, sports tickets, and more.) Company Mission:

The mission of Victor Distributing Company is to form successful partnerships with customers, vendors, and most importantly our employees . To achieve this goal, we will constantly evaluate and adjust our standards to improve the ease and efficiency of doing business. We will strive daily to add value and fulfill the needs of all persons incorporated in our daily activities. We will rise above the industry standards providing the highest level of customer service possible to improve business practice and the growth of our industry.

Our function is to furnish the finest quality products and services to our customers more efficiently and economically than our competitors. If we can help our customers do their jobs better, they will continue doing business with us and will recommend us to others. You play an important role in the process and we truly hope to become “Partners in Profit” for everyone we interact with.

Victor Distributing Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Victor Distributing Company is committed to the full inclusion of all qualified individuals.

In keeping with our commitment, Victor Distributing Company will take the steps to assure that people with disabilities are provided with reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact the Human Resource Office at (727) 280-0531, or jsaldivarvictordist.com . Monday, Tuesday, Wednesday, Thursday, Friday, (M-F) Our doors open at 6:30 a.m. and we close at 5:00 p.m., so you will be home with your family to have dinner Your schedule is negotiable and adjustable within the aforementioned work hours. Please bring this up during your interview You will have a work-life balance with the weekends off 40 hours, and available overtime