Advanced Cooling Technologies, Inc. Lancaster , PA 17622
Posted 3 weeks ago
Inside Sales Assistant
Join our innovative thermal solutions team- named a Best Place to Work in PA!
Advanced Cooling Technologies, Inc. (ACT), located in Lancaster, Pennsylvania, is a manufacturer of thermal management products for diverse industries and applications, including commercial satellites, military vehicles, medical devices, primary calibration equipment, and HVAC systems. ACT is looking for team members who are passionate about creativity, innovation and doing work that matters!
Position Summary:
The Inside Sales Assistant will support the sales team efforts to identify, develop, and convert leads to business. This role will provide assistance in critical areas of the sales process including lead follow-up, tracking, reporting, and customer support.
How This Role Supports ACT's Vision:
Improve the Customer Experience through Timely and High-Quality Interaction and Response
Provide support for business leads, especially in areas that do not have an external sales representative present
Follow-up on leads (e-book, webinar, tradeshow, website)
Outbound cold emails to marketing qualified leads
Schedule and organize customer visits
Respond timely to customer inquiries
Provide Administrative Support for Sales & Marketing
Update and track sales activities
Provide support to Manufacturer's Reps, including reporting
Maintain customer data bases
Assist in quotation generation and order processing
Assist with other, various sales and marketing tasks
Be an Integral Part of the Team
Attend and participate in weekly sales and staff meetings
Collaborate and innovate with all company groups
What a Career with ACT Has to Offer:
Competitive hourly pay
Great benefits, including medical plans with low employee cost-share
401k with match
Profit-sharing bonus plan
Scheduling flexibility, including an (Optional) 9/80 work schedule
Generous PTO plan, 10 paid holidays, maternity and parental leave
A collaborative and fun work environment
What the Best Candidate will Have:
3+ Years in general sales activities and support or relevant degree/education
Experience in Office Products (CRM software a plus)
Excellent Verbal and Written Communication Skills
Ability to multi-task, prioritize, and manage time effectively
ACT is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as a qualified individual with a disability, or any other trait protected by law.
Advanced Cooling Technologies, Inc.