Inside Sales And Customer Service

Overview

We are seeking a dynamic individual to join our team as an Internal Sales and Customer Service Representative. This role offers a unique opportunity to learn and grow within the company, starting from mastering customer service skills, tools, and applications and progressing into an internal sales position.

Duties

1.Customer Service Mastery:

Learn all aspects of customer service, including handling inquiries, customer service production, resolving issues, and ensuring customer satisfaction.3.

Lead Generation: Identify and qualify potential leads through various channels, including online research and reports.4.

Cold Calling:

As skills develop, initiate outbound calls to prospects to introduce our products/services and generate interest.5. Relationship Building: Cultivate strong relationships with customers and prospects to understand their needs and provide tailored solutions.

Education

Education: Bachelor's degree in Marketing, Business Administration, or a related field.

Experience

1.Experience: Prior experience in customer service, sales, or marketing is preferred but not required.2.

Communication Skills: Excellent verbal and written communication skills are essential, with the ability to articulate ideas clearly and persuasively.3. Interpersonal Skills:

Strong interpersonal skills to build rapport with customers and colleagues effectively.4. Adaptability: Ability to thrive in a fast-paced environment and adapt to changing priorities.5. Tech-Savvy:

Proficiency in Microsoft Office Suite and familiarity with CRM software is advantageous.6. Drive and Ambition: A motivated self-starter with a desire to learn and grow within the company.

Additional Information

Active CO Resident Producer Title license or applicant must be willing to acquire within 60 days of employment.

Responsibilities 1. Customer Service Mastery:

Learn all aspects of customer service, including handling inquiries, customer service production, resolving issues, and ensuring customer satisfaction. 3.

Lead Generation: Identify and qualify potential leads through various channels, including online research and reports. 4.

Cold Calling:

As skills develop, initiate outbound calls to prospects to introduce our products/services and generate interest. 5. Relationship Building: Cultivate strong relationships with customers and prospects to understand their needs and provide tailored solutions.