Inside Sales Analyst

Harley-Davidson, Inc. Milwaukee , WI 53201

Posted 5 months ago

Auto req ID: 1492

Title: Inside Sales Analyst

Job Function: Sales

Location: JUNEAU

Company: Harley-Davidson Motor Company

Full or Part-Time: Full Time

Shift: SHIFT1

We are paving more roads to Harley-Davidson by developing exhilarating new products, creating broader access to our iconic brand, and building a stronger dealer network. We can't do it without the best and brightest. Step one of this strategic acceleration is adding talent who can blow the doors wide open with innovation and creativity while staying true to the Harley-Davidson brand and legacy. We are focused on the next 115 years. Are you in?

The Harley-Davidson Motor Company Corporate Headquarters in Milwaukee, WI is the site where the first H-D factory - a wooden shed - was built in 1903 in the backyard of the William C. Davidson family home. Join our team as a Inside Sales Analyst.

Job Summary

The Inside Sales Analyst is part of the US Sales team and is responsible for providing remote advice and support to small Dealers including product support, sales and growth advice, communication of H-D policies and programs, issue identification via metric scorecards and segmentation information and to provide answers and advice to Dealer questions. The Inside Sales team is responsible for delivering an outstanding experience and effectively solving problems for the Dealer by identifying the right support link within the broader organization. This role will collaborate with the field sales team as well as internal departments, working collaboratively to deliver value to the dealer network. Additionally, the analyst evaluates and participates in improving processes and sharing best practices to reduce waste, improve speed, and enhance business and dealer outcomes.

Job Responsibilities

  • Facilitate and influence attainment of performance targets (e.g. sales, market share, growth) as specified in annual dealer business plan.

  • Effectively solve problems for the Dealer by identifying the right support link within the organization

  • Leverage best practice manuals and B&S data to suggest strategic improvement opportunities

  • Provide constructive feedback and play an influencer role to drive improved Dealer performance

  • Proactively communicate changes to H-D policies and programs, Marketing programs, etc.

  • Identify and request Help Chain support as needed to help Dealers with performance, service, marketing, and operational issues

  • Ability to spend approximately 4-5 weeks per year in the Field to ensure grounding in Dealer experience and for professional development

Education Requirements

Bachelor's Degree Preferred

Education Specifications

Experience Requirements

Required

  • Typically requires a minimum of 3 years of related experience

  • Demonstrated ability to build strong relationships and exert influence to generate positive and/or different business results

  • Strong interpersonal skills working with both internal and external customers

  • Ability to effectively communicate (verbally and in writing) and coordinate with all employee levels and work within a collaborative, fast paced and interactive team environment

  • Analytical skills and capability to translate reports and data into actionable insights

  • Strong organizational and time management skills

  • Must be capable of working flexible hours as required by the needs of the Dealers

Competencies

At Harley-Davidson it is not just about the degree you have or what you know. You must also exhibit and demonstrate our valued behaviors in everything you do:

  • Be accountable

  • Model Integrity

  • Value Individuality and Diversity

  • Inspire Teamwork

  • Encourage Creativity

We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401k program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more. We believe that employees do their best work when they are free to be themselves. This means our dress code is relaxed, and all types of work styles are welcomed.

Applicants must be currently authorized to work in the United States.

Direct Reports: No

Travel Required: 0 - 10%

Visa Sponsorship: This position is not eligible for visa sponsorship

Relocation: This position is eligible for domestic relocation assistance (within posted country)


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Inside Sales Analyst

Harley-Davidson, Inc.