Inside Sales Administrator

Faro Technologies Lake Mary , FL 32795

Posted 6 months ago

Location: Lake Mary, FL

FARO Technologies, Inc. is continuing to develop new products that will revolutionize and disrupt the high-tech measurement and imaging industry. We are a global company traded on the NASDAQ stock exchange with a passion for excellence and success.

FARO has a culture of innovation and an absolute commitment to reliability at all touch points. We encourage employee success by offering excellent benefits and a variety of career and training opportunities. FARO is completely focused on simplifying processes through innovation, integrity, teamwork, accountability and a friendly work environment.

Due to the confidential nature of the work, all essential functions must be performed on FARO premises.


  • Associates degree or equivalent level experience required

  • 3-5 years' experience in an administrative role

  • Bilingual: English/Spanish required

  • Experience with MS Office Suite required

  • Sales or Contact Management database experience required

  • experience preferred

  • SAP experience preferred

How you will make a difference @ FARO:

  • Serve as a liaison between sales and accounting, production and customer service; investigate and follow-up with parties in both departments regarding order status. Make process improvement recommendations to positively affect the processing of sales orders.

  • Receive and review all documentation pertinent to any order submitted by the sales team (electronic, hard copy, etc.). Ensure all documentation meets financial audit approval guidelines before submitting to Accounting for review.

  • Follow up with members of the sales team in order to resolve questions regarding orders. Make recommendations for improving the sales process, approach and systems.

  • Process returns (Requests for Credit), exchanges and no cost orders for the sales team. Verify order information, generate appropriate documentation, submit for approval and enter into database systems for processing.

  • Assist the sales team with processing vendor information forms per customer requests. This includes but not limited to collecting the information from other departments, completing forms and returning them to the customer.

  • Process SFDC requests from the sales team in order to consolidate and cleanse records within the database system.

  • Monitor email accounts as assigned to ensure proper follow-up on order information or other customer requests.

  • Maintain departmental procedures manual and other documentation as assigned.

  • Serve as backup for other sales administrative functions as assigned.

  • Assist with backing up reception when needed.

Other duties may include, but are not limited to:

  • Perform or assist with any departmental operations, as required or directed to maintain work flow and meet production schedules and requirements.

  • Maintain safe work areas and comply with safety procedures and equipment operating rules.

  • Attend and participate in a variety of meetings and task force groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specific level of knowledge pertaining to new developments, requirements and policies.

  • Recommend and make revisions to control documentation such as production checklists, operating procedures and policy manuals. Make and distribute authorized modifications as required.

  • Maintain work area in a clean and orderly condition.

  • Perform other related duties as assigned.

Tools and equipment used:

Common office equipment, computer, database systems and related peripherals

FARO has excellent benefits for you and your family. We not only care for our employees, but also to their immediate family members. We believe in a balanced work-life and have developed programs and benefits plans to support that ethic, such as:

  • A competitive paid time off bank and paid holidays

  • Medical, dental, life and AD&D insurance plans

  • Pre-tax flex spending accounts for medical and dependent care

  • 401K with employer match

  • Tuition reimbursement

  • Training opportunities

  • Wellness fairs

  • Frequent lunch and learns to help educate employees about various issues affecting their lives

  • Other employee events

Apply Today

As an employee of FARO, you will become part of a dynamic organization which values quality, leadership, teamwork, honesty and openness as a way of life in conducting our business.

FARO Technologies is a Drug Free Workplace with Pre-Employment Drug Screening. We provide equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. #LI-KN1

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Information Security Administrator


Posted 6 days ago

VIEW JOBS 10/11/2019 12:00:00 AM 2020-01-09T00:00 accesso® Named One of Orlando's Best Places to Work! Position Overview: We are seeking a highly motivated individual to fill the role of an Information Security Administrator to join our team. Candidates will perform information security monitoring, administration, remediation and develop content such as dashboards, reports, alert rules, and flow diagrams while supporting a global diverse network of cloud-based services and mobile devices. You will work with senior security engineers, and IT support staff to maintain an acceptable security posture and mitigate risks when detected. Responsibilities Include: * Provide content and malware event analysis * Monitor network traffic and anomalies * Prevent network and host data leakage protection (DLP) * Perform cybersecurity information and event management (SIEM) * Maintain email and spam gateway filtering * Monitor application whitelisting and file integrity * Provide identity and privilege monitoring * Ensure cybersecurity configuration compliance * Provide operational incident management and incident escalation * Monitor and administer security technologies * Perform vulnerability remediation management * Research emerging technologies in support of security enhancement and development efforts. You'll Be Successful On Our Team If You: * Consistently demonstrate strong initiative and communication skills. * Have a proven track record of being dependable with the ability to identify problems and proactively manage them to resolution. * Have current technical certifications to include (ex. Security+, Network+, GISF, SSCP, CEH). * Have Intermediate knowledge of firewalls, endpoint detection and response solutions, intrusion detection systems, anti-virus software, data encryption, and other industry-standard techniques and practices. * Have Intermediate knowledge of current IT Security protocols and standards. * Have Intermediate knowledge of TCP/IP and network administration/protocols. * Knowledge of how to identify and categorize incidents of a security breach, to include system intrusions and abuse. * Thoroughly understand network, workstation, and server security configurations. * Have knowledge of security controls needed to protect cloud environments such as AWS, Azure, or Google Cloud. * Have Knowledge of regulatory compliance regulations (PCI, SOX, PII). * Thrive in a highly collaborative and team-oriented environment. * Have a bachelor's degree in Computer Science, Information Technology, or a relevant field, or equivalent experience. * Are passionate about your work…because we are about our product. * Can play a mean game of ping pong… and are not opposed to getting hit by a rogue Nerf gun dart! What We Offer: * Competitive compensation package including discretionary annual bonus opportunity; * 4-weeks of Paid Time Off for employees up to 3-years of tenure (higher accrual thereafter); * 8-hours of paid Volunteer Time Off to give back to organizations and groups you feel most passionately about; * Three different medical insurance plans to choose from, including an employer-contributed HSA; * Employer-paid short & long-term disability and life insurance; * Matching 401K; * Unlimited access to Udemy for Business for continued learning and career development. Other Considerations: * You'll be reporting to the Director, Information Security. * This position sits at our Lake Mary, Florida office. * We are an E-Verify employer. Eligible candidates must be authorized to work in the US without requiring visa sponsorship. * accesso is a drug free and smoke free company. * This is a full-time, exempt position. No contractors please. ABOUT accesso: At accesso, we understand that technology is a critical component to our client's success and the happiness of their guests. No business should have to settle for technology that creates more issues than it solves! Technology should be the solution, not the problem. Our clients need powerful technology solutions to grow their businesses and create connected guest experiences – and accesso delivers! That's why over 1,000 venues in 30 countries have chosen to partner with us. The status quo is not an option. If you're not moving forward, you're falling behind. With our accesso solutions, venues can empower their staff with the control, data and confidence to make informed decisions that will drive revenue, create operational efficiencies and improve guest experiences. For more information, visit Follow accesso on Twitter, LinkedIn and Facebook. If you are interested in joining a team who values Passion, Commitment, Teamwork, Innovation and Integrity and what we've described above is YOU, then apply today and let's talk! Accesso Lake Mary FL

Inside Sales Administrator

Faro Technologies