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Inside Sales, Account Manager - Western US

Expired Job

Agilent Technologies, Inc. San Francisco , CA 94102

Posted 3 months ago

Agilent inspires and supports discoveries that advance the quality of life.
We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise.
Agilent enables customers to gain the answers and insights they seek so they can do what they do best: improve the world around us.
Information about Agilent is available at Join the Genomics team in Agilent's Life Sciences Group.
The market for Agilent's Genomics products continues to enjoy significant growth through the invention, development and launch of high value products associated with technology platforms such as microarrays, Next Generation Sequencing, Quantitative PCR, synthetic biology, PCR and molecular biology reagents.
In a direct sales role as a Genomics Inside Sales Account Manager, you will be responsible for driving sales of Agilent Technologies line of NGS (SureSelect and Haloplex), microarray, bioinformatics, synthetic biology, QC (Bioanalyzer & TapeStation), QPCR, automation, and bioinformatics products within the territory.
As an integral member of the field sales team you will use your excellent technical sales track record to focus on acquiring new customers while retaining and growing the existing installed base of customers.
As a Genomics Inside Sales Account Manager, you will be expected to develop and implement successful strategies and tactics to sell complex Genomic solutions to high level contacts within this highly competitive marketplace.

Key Responsibilities:
  • Driving sales of high performance Genomic products and services in a defined territory

  • Partner with Outside Account Managers and Product Specialists to provide assistance with quoting, freezer program management and order tracking

  • Effectively prospect to find and close new opportunities in existing and new accounts.

  • Develop and maintain strategic buying relationships with customers and manage the overall relationship with accounts.

  • Focus on strategic products applications (including targeted sequencing and custom expression) and solutions in strategic accounts

  • Contribute to developing effective strategies and tactics that will enable Agilent to gain market share.

  • Provide constructive feedback from customers into Agilent to help guide continual development of products that more effectively address customer needs.

  • Participate and be an active member in regional discussion groups and forums.

  • Understand Genomics in the Academic, Government, Not-for-Profit and Pharmaceutical industries and recognize trends that impact buying of Agilent products

  • Represent Agilent to the customer AND the customer to the company.
    Direct Sales: Responsible for selling of company, systems and services to end-user customers in assigned geographic, territory, industry or accounts.
    Responsible for developing customers and their satisfaction.
    Represents the company to the customer and the customer to the company in all sales-oriented activities.
    Channel Sales: Responsible for the managing either of a list of channel partners and/or a partner in a given geography.
    Responsible for the channel quota development, as well as the partners' and end users' satisfaction.
    Channel partner may be: Value Added Reseller, Original Equipment Manufacturer, Systems Integrators, Distributors, Dealers, Alliances, Partners, Aggregators, Mass Merchandisers or Retail.
    Manages relationships and business plan as well as associated activities such as marketing, advertising, sales promotions, training and other Channel-related support.
    Software Sales: Responsible for selling products which are predominantly software.
    Sales revenue comprised of 90% software product revenue.

*Interprets customer needs and works to meet those needs; identifies potential business opportunities, able to handle complex leads independently *Works on sales assignments with broadly defined objectives *Solves non-routine issues, challenges and problems within field of specialization

  • Bachelor's or Master's degree in a Life Sciences discipline, or equivalent.

  • 3+ years related direct life science product sales experience with NGS workflows, QPCR and DNA microarray

  • Demonstrated track record of successfully selling against a quota.

  • Solid self-management, organizational and prioritization skills

  • Ability to work within a team selling environment.

  • Ability to interface at all levels within an organization for both internal/external customers.

  • Demonstrated commercial selling skills.
    Strong business development and sales closing skills.

  • Effective interpersonal communication and telephone sales skills.

  • Must be able to travel up to 10% of the time to key customers, conferences and meetings.
    Agilent Technologies, Inc.
    is an Equal Employment Opportunity and Affirmative Action employer.
    We value diversity at all levels.
    All individuals, regardless of personal characteristics, are encouraged to apply.
    All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.
    Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities.
    If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please contact email . EOE AA M/F/Vet/Disability/Sexual Orientation/Gender Identity.
    Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Job Type: Full-time


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Inside Sales, Account Manager - Western US

Expired Job

Agilent Technologies, Inc.