Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Inside Rental Sales Representative

Expired Job

Titan Machinery Rapid City , SD 57702

Posted 2 months ago

Overview

Titan Machinery operates one of the largest networks of full service agricultural and construction equipment stores in North America. We operate over 75 stores across North America and Europe. We are a very dynamic and progressive organization always searching for great people to become a part of the team.

The principal function of the Inside Rental Sales position is to increase store rental revenue and profitability by providing superior customer service. Qualified candidates will be ambitious and motivated self-starters that utilize a strong sense of urgency and ability to multi-task to stay organized in a fast-past environment. Responsibilities include servicing new and existing accounts to achieve rental revenue and additional business unit sales goals while increasing market share and exceeding customer expectations.

Responsibilities

  • Coordinate with and support outside sales efforts on orders, bids/quotes, deliveries, and service

  • Receive customer orders while negotiating maximum potential rate and quantity, obtaining full details of order and serving as the customer's in store contact point on rental equipment.

  • Responding to customer inquiries, managing customer expectations, resolving customer problems, issues, and concerns.

  • Organize and maintain a best in class rental product display and an organized and clean warehouse.

  • Dispatch delivery drivers for rental equipment delivery/pick-up and customer equipment delivery/pick-up

  • Communicate and coordinate with customers, delivery drivers, service department and outside sales representatives to ensure customer expectations and revenue goals are exceeded.

  • Processing rental contracts and invoicing with accuracy and detail including; maintaining/documenting of on/off rental dates, rates, ancillary charges, contract changes, filing of open and closed contracts.

  • Monitor fleet availability for reservations and walk-ins including working with service department to ensure equipment availability and increase utilization.

  • Professionally cross-sell all company product/services lines and up-sell value-added products/services

  • Conduct outgoing calls to generate revenue, new accounts, and maintain existing accounts

  • Document details of customer calls in phone log and maintain missed rental log

  • Assist in the delivering of, loading/unloading of equipment and orienting customer on equipment

  • Other duties/projects as assigned

Qualifications

Required Qualifications:

  • High School Diploma or Equivalent

  • Ability to travel up to 20% of the time

  • Safety-minded work habits

  • Ability to demonstrate professionalism, enthusiasm, and utilize excellent verbal (phone & in person) and written communication skills to successfully interface with all levels of account base

  • Detail and Accuracy Oriented

  • Ability to perform in a fast pace, stressful work environment

  • Ability to handle and resolve frequent interpersonal conflict

  • Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees

  • Strong computer skills (i.e. MS Office Package, Internet, Windows Applications), and ability to perform administrative tasks

  • A commitment to continuous improvement in a fast-paced, continually changing industry

  • Rental industry or similar experience preferred (i.e., counter sales, customer service experience with strong sales skills)

  • Must have ability to work flexible schedules; including nights, holidays, weekends, and overtime as needed

  • Must be able to regularly and reliably attend work, according to the schedule established at store management discretion

  • Ability to perform in a fast-paced, stressful work environment

  • Ability to handle and resolve frequent interpersonal conflict

  • Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees

  • Exemplifies Titan Machinery's Core Values

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Inside Sales Consultant

Beacon Roofing Supply, Inc.

Posted 1 week ago

VIEW JOBS 11/2/2018 12:00:00 AM 2019-01-31T00:00 Are you a sales professional who can drive new business? If you enjoy building relationships, talking to people and closing the deal, this may be the job for you! As an Inside Sales Consultant, you will develop and maintain face-to-face relationships with customers by promoting products, providing day-to-assistance and generating sales for a building materials industry leader. From customers to contractors, you play an important role in recommending roofing materials and tools for projects of all sizes. Job Description * Receive and process requests directly from customers (via telephone, fax and mail) for price quotations, product availability, orders, material returns, billing corrections, product information, order changes, and cancellations * Plan and implement telemarketing and prospecting objectives * Quickly and smoothly resolve customer complaints and problems * Engage in specialty purchasing (when applicable) * Coordinate delivery and/or pick up of customer orders with operations teams * Provide support to Outside Sales force (also serve as a backup) * Generate price quotations in a timely manner * Responsible for adhering to policies of the customer financial services * Maintain accurate and up-to-date "open order" files in computer system * Maintain adequate supply of product samples and literature * Adhere to pricing guidelines established by Branch Manager * Review all orders to forecast additional customer needs * Interact with sister branches when necessary on inventory issues and deliveries * Work with Replenishers to achieve the best product line * Handle cash reconciliation of register tape and Trend reporting documents * Maintain adequate stock of Tool Rack items with accurate pricing * Maintain adequate product stock at branch location * Responsible for setup and maintenance of store displays * Sustain a working technical knowledge of all available Allied products * Review job plans and bidding documents for Taper quotes and developing project summaries for Outside Sales personnel * Perform other duties as assigned Requirements * Previous front-line customer service experience * Previous sales experience (building products industry preferred) * Must be able to communicate and follow-up with co-workers, customers and vendors * Must be able to learn and retain vast amounts of product information Preferences * Experience in a team-based environment #LI-ER1 #LI-post Beacon Roofing Supply, Inc. Rapid City SD

Inside Rental Sales Representative

Expired Job

Titan Machinery