M
Inside Counter Sales/Service Manager
New!Mccarthy Tire Charlotte , NC
Posted Today
JOB DESCRIPTION AND RESPONSIBILITIES
- Provide excellent customer service from intake to release of vehicle and perform any additional follow up.
- Listen carefully to customer descriptions and assess the vehicle to determine the best repair plan.
- Advise the customer on the recommended auto repairs and offer a pricing quote.
- Communicate with parts’ sellers and technicians to make sure everything needed is on hand.
- Provide updates to customers as their work is completed.
- Answer detailed questions about services performed and price information.
- Maintain customer records by keeping all files organized.
- Schedule appointments over the phone.
- Other duties can and will arise, and candidate should be prepared to take on these challenges openly.
- High School Degree or GED
- Ability to work in a fast paced, demanding environment.
- Valid driver’s license.
- Must be able to work independently and also in a team environment doing other job duties as assigned.
- United States (Required)
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