Staples Orlando , FL 32801
Posted 2 weeks ago
Staples is business to business. You're what binds us together.
Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.
What you'll be doing:
Engage customer through phone, video, and/or digital correspondence to drive incremental sales growth and customer retention.
Leverage partnerships with various internal partners to drive growth and ensure customer.
satisfaction. This includes, but is not limited to Category Sales Specialists, Sales Operations and Customer Service Teams
Use Professional Selling Skills (PSS) to identify customer needs and develop a value-added proposition, proposal & pricing.
Oversees pricing negotiations and influences on the spot pricing decisions in order to cultivate a seamless customer experience.
Consistently meet activity goals and daily metrics - outbound dials, sell time, and live contacts
Manage sales funnel to close opportunities.
Drive customer engagement through both proactive and reactive customer engagements.
Responsible for identifying and winning opportunities through funnel process leading to hitting reactivation targets.
What you bring to the table:
Strong communication skills; active listener
Strong organization and time management skills
Solution oriented, self-starter and results oriented
Ability to meet or exceed incremental sales and gross profit goals - growing sales and margin within current customer base
Coachable, able to incorporate feedback
Ability to work in a team sales environment
What's needed- Basic Qualifications
What's needed- Preferred Qualifications
Bachelor's Degree
Experience building customer relationships
Previous responsibility for a sales budget and track record of exceeding quota, activity metrics, KPIs
Experience with business-to-business sales process
Experience building customer relationships
Account management experience
Industry knowledge a plus
We Offer:
Staples